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http://dx.doi.org/10.5392/JKCA.2014.14.05.468

The Effects of Argumentativeness, Verbal Aggressiveness and Communication Anxiety on Conflict Management Style  

Namgung, Eunjeong (경희대학교 언론정보학과)
Kim, Eun Jung (경희대학교 언론정보학과)
Kim, In-Yung (위덕대학교 자율전공학부)
Publication Information
The Journal of the Korea Contents Association / v.14, no.5, 2014 , pp. 468-479 More about this Journal
Abstract
This article examine the way in which communication-related variables such as argumentativeness, verbal aggressiveness, and communication anxiety have an effect on conflict management. Four hundred and four college students participated in this survey. The findings are as follows. First argumentativeness had positive effects on integrating, dominating, and compromising style, while negatively on obliging and avoiding style. Second verbal aggressiveness resulted in more of dominating style and less of avoidance. Third communication anxiety had positive effects on avoidance and obliging style and had negative effects on integrating and dominating style. These findings are coupled with further discussion and implication.
Keywords
Argumentativeness; Verbal Aggressiveness; Communication Anxiety; Conflict Management;
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Times Cited By KSCI : 2  (Citation Analysis)
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