| 1 |
B. J. Babin, W. R. Darden, and M. Griffin, "Work and/or fun: measuring hedonic and utilitarian shopping value," J. of Consumer Research, Vol.20, pp.644-645, 1994.
DOI
ScienceOn
|
| 2 |
J. Baker, D. Grewal, and M. Levy, "An experimental approach to marketing retail store environment decisions," J. of Retailing, Vol.48(Fall), pp.328-339, 1992.
|
| 3 |
F. D. Becker, Housing Message, Stroudsburg, Dowden, Hutchinson & Ross, Inc., PA, 1977.
|
| 4 |
M. J. Bitner, "Servicescapes: the impact of surroundings on customers and employees," J. of Marketing, Vol.56, pp.57-71, 1992.
DOI
ScienceOn
|
| 5 |
J. Cronin, and S. A. Taylor, "Measuring service quality: A reexamination and extension," Journal of Marketing, Vol.56, No.3, pp.55-68, 1992.
|
| 6 |
R. J. Donovan, and J. R. Rossiter, "Store atmosphere: an environmental psychology approach, Journal of Retailing, Vol.58(Spring), pp.34-57, 1982.
|
| 7 |
M. Gray and M. Sansolo, "60th annual report of the grocery industry: consumers show cautious optimism," Progressive Grocery, Vol.72, No.4, pp.88-94, 1993.
|
| 8 |
R. G. Golledge, Environmental cognition, Handbook of Environmental psychology, Vol.1, pp.131-174, John Wiley & Sons Inc., 1992.
|
| 9 |
M. Heide, K. Laerdal, and K. Gronhaug, "The design and management of ambienceimplications for hotel architecture and srvice," Tourism Management, Vol.28, No.5, pp.1315-1325, 2007.
DOI
ScienceOn
|
| 10 |
A. R. Hirsch, "Effects of ambient odors on slot-machine usage in Las-Vegas casino," Psychology and Marketing, Vol.12, No.7, pp.585-594, 1996.
|
| 11 |
L. Jones, K. J. Mayer, and E. Champaner, "Casino atmospherics from a customer's perspective: a re-examination," UNLV Gaming Research and Review Journal, Vol.8, No.2, pp.1-10, 2004.
DOI
|
| 12 |
D. S. Kempf, "Attitude formation from product trial: distinct role of cognition and affect for hedonic and functional product," Psychological Marketing, Vol.16(Jan.), pp.35-50, 1999.
DOI
ScienceOn
|
| 13 |
W. G. Kim and Y. J. Moon, "Customers' cognitive, emotional, and actionable response to the servicescape: a test of moderating effect of the restaurant type," International Journal of Hospitality Management, Vol.28, No.1, pp.144-156, 2009.
DOI
ScienceOn
|
| 14 |
V. P. Magnini and E. E. Parker, "The psychological effecs of music: implications for hotels firms," J. of Vacation Marketing, Vol.15, No.1, pp.53-62, 2009.
DOI
|
| 15 |
L. W. Lam, K. W. Chen, and D. Fong, "Does the look matter?," International Journal of Hospitality Management, online, Feb. Vol.10, 2011.
|
| 16 |
T. Levitt, "Marketing intangibles products and product intangibles," Harvard Business Review, Vol.53, No.3, pp.94-102, 1981.
|
| 17 |
I. Y. Lin, "Evaluating a servicescape: the effect of cognition and emotion," International Journal of Hospitality Management, Vol.23, No.2, pp.163-178, 2004.
DOI
ScienceOn
|
| 18 |
A. S. Mattila, and J. Wirtz, "Congruency of scent and music as a driver of in-store evaluations and behavior," Journal of Retailing, Vol.77, pp.273-289, 2001.
DOI
ScienceOn
|
| 19 |
A. Mehrabian and J. A. Russell, An Appoach to Environmental Psychology, Massachusetts Institute of Technology, Cambridge, MA, 1974.
|
| 20 |
R. E. Milliman, "The influence of background music on the behavior of restaurant patrons," Journal of Consumer Research, Vol.13(Sept.), pp.286-289, 1986.
DOI
ScienceOn
|
| 21 |
S. Morin, L. Dube, and J. C. Chebat, "The role of pleasanr music in servicesapes: a test of the dual model of environmrntal perception," J. of Retailing, Vol.83, No.1, pp.115-130, 2007.
DOI
ScienceOn
|
| 22 |
M. Morrin and S. Ratneschwar, "Does it make sense to enhance brand memory?," J. of Marketing Research, Vol.40, No.1, pp.10-25, 2003.
DOI
ScienceOn
|
| 23 |
N. Nguyen, "The collective impact of service workers and servicescape on the corporate image formation," International Journal of Hospitality Management, Vol.25, No.2, pp.224-227, 2006.
|
| 24 |
F. I. Stuart and S. Tax, "Toward an integrative approach to designing service experiences: lessons learned from the theater," J. of Operations Management, Vol.22, No.6, pp.609-627, 2004
|
| 25 |
K. Ryu and S. Jang, "The effect of environmental perceptions on behavioral intentions through emotions" the case of upscale restaurants," J. of Hospitality and Tourism Research, Vol.31, No.1, pp.56-72, 2007.
DOI
ScienceOn
|
| 26 |
M. Y. Siu, P. Wan, and P. Dong, "The impact of the servicescapes on the desire to stay in convention and exhibition centers: The case of Macao," Hospitality Management, Vol.31, pp.236-246, 2012.
DOI
ScienceOn
|
| 27 |
P. C. Smith and R. Curnow, "Arousal hypotheses and effects of music on purchasing behavior," J. of Applied Psychology, Vol.50, No.3, pp.255-256, 1996.
|
| 28 |
A. Tombs and J. R. McColl-Kennedy, "Socialsevicescape conceptual model", Marketing Theory, Vol.3, No.4, pp.447-475, 2003.
DOI
ScienceOn
|
| 29 |
K. L. Wakefield, J. G. Blodgett, and H. J. Sloan, "Measurement and management of the sportscape," J. of Sports Management, Vol.10, pp.15-31, 1996
DOI
|
| 30 |
정현영, "패스트푸드 레스토랑의 서비스 환경과 대기시간이 고객의 품질인지에 미치는 영향", 한국콘텐츠학회논문지, Vol.11, No.11, pp.413-423, 2011.
과학기술학회마을
DOI
ScienceOn
|
webmaster
