Browse > Article
http://dx.doi.org/10.5392/JKCA.2012.12.11.049

Bundled SW Design with Application Method of Diary Study  

Ha, Kwang Soo (삼성전자)
Publication Information
Abstract
Recently as the user experience's importance has been emphasized, there has been many tries of various research methodology in order to understand the user. Specially, as the political investigation method's user understanding method based on the statistical analysis so far has encountered a limit, there has been a continuous tendency to try to introduce a humanitarian or cultural anthropological methodology. As part of this effort, there has been many tries of various approach methods of the Ethnography which is the cultural anthropological typical research methodology, but among those the Diary Study Method is mentioned as one of the effective methodologies. Therefore this thesis applies the Diary Study Method to the notebook PC bundle SW's attitude research and tries a deep rooted research about the user attitude. Also centered to the project of understanding the notebook PC bundle SW's user receptivity. it shows a specific example of the Diary Study applied to the user understanding. Through this process, we will examine the summary about the Ethnography research method, and will discuss an effective research methodology by through the process of analyzing and deducting the user inclination by applying and designing the Diary Study to the project. That is to say, it was progressed by actually applying the research methodology through a specific case, with the purpose of breaking away from the textbook discussion and progress with an application aspect discussion. Through the current research, we will verify an active user-inclined process about the user's notebook PC SW, and it is expected to be useful in establishing a SW UX strategy and distribution related to the bundle software.
Keywords
Diary Study; Ethnography; PC; Bundled Software; User Value; User Experience;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 이종호, "사용자 중심 디자인 프레임워크에서 사용자 조사기법의 역할에 관한 연구", 디자인학연구, 통권 제56호, Vol.17, No.2, pp.77-86, 2004.   과학기술학회마을
2 J. F. George, "Researching life in e-society with diary studies," ECIS, p.69, 2006.
3 송지원, "디자인 문제 분석을 위한 사용자 조사 방법으로서의 사용자 참여적 방법의 활용에 대한 연구", 디자인학연구, 통권 제77호, Vol.21, No.3, pp.181-190, 2008.
4 A. Crabtree and T. Rodden, "Domestic routines and design for the home. Computer Supported Cooperative work," The Journal of Collaborative Computing, Vol.13, pp.191-220, 2004.   DOI   ScienceOn
5 J. Reiman, "The diary study: A workplaceriented research tool to guide laboratory efforts," Proceedings of the SIGCHI conference on Human factors in computing systems, Amsterdam, The Netherlands pp.321-326, 1993.
6 L. Palen and M. Salzman, "Voice-mail diary studys for naturalistic data capture under mobile conditions," CSCW '02, New Orleans, LA, USA, pp.87-95, 2002.
7 김현정, 이건표, "사용자 중심의 디자인 리서치를 위한 에쓰노그래피 적용 방법에 관한 연구", 디자인학연구, 통권 제34호, Vol.13, No.1, pp.187-197, 2000.
8 A. Crabtree and T. Rodden, "Domestic routines and design for the home. Computer Supported Cooperative work.," The Journal of Collaborative Computing, Vol.13, pp.191-220, 2004.   DOI   ScienceOn
9 W. Gaver, A. Boucher, S. Pennington, and B. Walker, "Cultural Probes and the Value of Uncertainty," Interactions, Vol.11, No.5, pp.53-36, 2004.   DOI   ScienceOn
10 Niall Bolger, "Diary methods: Capturing life as it is lived," Angelina Daviis, and Eshkol Refaeli, Annual Review of Phychology, p.581, 2003.
11 J. F. George, "Researching life in e-society with diary studies," ECIS 2006, p.70, 2006.
12 L. Palen and M. Salzman, "Voice-mail diary studys for naturalistic data capture under mobile conditions," CSCW '02, New Orleans, LA, USA, pp.87-95, 2002.
13 J. Reiman, "The diary study: A workplaceriented research tool to guide laboratory efforts," Proceedings of the SIGCHI conference on Human factors in computing systems, Amsterdam, The Netherlands pp.321-326, 1993.
14 하광수, "번들소프트웨어의 사용자 만족도 조사 연구", 한국콘텐츠학회논문지, 통권 제12권, 제4 호, pp.216-224, 2012.   과학기술학회마을   DOI   ScienceOn