1 |
G. Luria and D. Yagil, "Procedural Justice, Ethical Climate and Service Outcomes in Restaurants," International Journal of Hospitality Management, Vol.27, pp.276-283, 2008.
DOI
ScienceOn
|
2 |
T. L. Baker, T. G. Hunt, and M. C. Andrews, "Promoting Ethical Behavior and Organizational Citizenship Behaviors: The Influence of Corporate Ethical Values," Journal of Business Research, Vol.59, pp.849-857, 2006.
DOI
ScienceOn
|
3 |
J. B. DeConinck, "The Effect of Ethical Climate on Organizational Identification, Supervisory Trust, and Turnover among Salespeople," Journal of Business Research, Vol.64, pp.617-624, 2011.
DOI
ScienceOn
|
4 |
T. B. Lopez, B. J. Babin, and C. Chung, "Perceptions of Ethical Work Climate and Person Organization Fit among Retail Employees in Japan and the US," Journal of Business Research, Vol.62, pp.594-600, 2009.
DOI
ScienceOn
|
5 |
L. K. Trevino, K. D. Butterfield, and D. L. McCabe, "The Ethical Context in Organizations: Influence on Employee Attitudes and Behavior," Journal Business Ethics, Vol.8, pp.447-476, 1998.
DOI
|
6 |
B. Victor and J. B. Cullen, "The Organizational Bases of Ethical Work Climate," Administrative Science Quarterly, Vol.33, pp.101-125, 1988.
DOI
ScienceOn
|
7 |
F. Jaramillo, J. P. Mulki and P. Solomon, "The Role of Ethical Conflict on Salespersons's Role Stress, Job Attitudes, Turnover Intention, and Job Performance," Journal of Personnel Selling and Sales Management, Vol.26, No.2, pp.271-282, 2006.
DOI
ScienceOn
|
8 |
오인수, 한지현, 김영록, 유태용, "정서역량이 상사-부하간 관계를 통해서 상사관련 스트레스와 이직의도에 미치는 간접효과 모형의 검증", 한국심리학회지: 산업 및 조직, 제19권, 제1호, pp.39-59, 2006.
|
9 |
김민주, 장영옥, "우리나라 관광통역안내사의 이직의도 영향요인에 관한 연구", 관광경영학연구, 제8권, 제3호, pp.1-22, 2004.
|
10 |
서인덕, 도재욱, "조직문화 지각이 조직몰입 및 이직의도에 미치는 영향에 있어서 조직 동일시의 매개효과", 인적자원관리연구, 제14권, 제2호, pp.77-97, 2007.
|
11 |
R. C. Lewis and H. Booms, The Marketing of Se rvice Quality, in Emerging Perspectives on Service Marketing, Berry, L., Shostack, G., & Upah, G.(ed.), American Management Association, Chicago, 1983.
|
12 |
D. J. McAllister, "Affect-and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations," Academy of Management Journal, Vol.38, No.1, pp.24-59, 1995.
DOI
ScienceOn
|
13 |
D. M. Pousseau, "Why Works still Identity with Organizations," Journal of Organizational Behavior, Vol.19, pp.217-233, 1998.
DOI
ScienceOn
|
14 |
S. L. Blader and T. R. Tyler, "Testing and Extending the Group Engagement Mode l:Linkages between Social Identy, Procedural Justice, Economic Outcomes, and Extrarole Behavior," Journal of Applied Psychology, Vol.94, pp.445-464, 2009.
DOI
ScienceOn
|
15 |
P. Foreman and D. A. Whetten, "Members' Identification with Multiple-Identy Organizations," Organization Science, Vol.13, pp.618-635, 2002.
DOI
ScienceOn
|
16 |
D. P. MacKinnon, C. M. Lockwood, J. M. Hoff man, S. G. West, and V. Sheets, "A Comparison of Methods to Test Mediation and Other Intervening Variable Effectsm," Psychological Methods, Vol.7, pp.83-104, 2002.
DOI
ScienceOn
|
17 |
B. E. Ashforth and F. Mael, "Social Identity Theory and Organization," Academy of Mana gement Review, Vol.14, pp.20-39, 1989.
|
18 |
P. K. Gambetta, "Cosmopolitan-Local: A Factor Analysis if the Construct," Administrative Science Quarterly, Vol.18, pp.223-235, 1988.
|
19 |
W. H. Mobley, Employee Turnover: Causes, Consequencys, and Control, Reading, Mass: Addison-Wesley, 1982.
|
20 |
G. C. Homans, The Human Group, NY: Ha rcourt, 1950.
|
21 |
R. P. Steel and N. K. Ovalle, "A Review and Meta Analysis of Research on the Relationship Between Behavior Intentions and Employee Turnover," Journal of Applied Psychology, Vol.69, No.4, pp.673-686, 1984.
DOI
|
22 |
A. Smidts, A. Pruyn, and C. Van Riel, "The Impact of Employee Communication and Perceived External Prestige on Organizational Identification", Academy of Management Journal, Vol.44, pp.1051-1062, 2001.
DOI
ScienceOn
|
23 |
김원형, "조직 동일시와 조직 몰입의 선행변수와 결과 변수간의 인과 관계 모형, 한국심리학회지, 제15권, 제2호, pp.23-121, 2002.
|
24 |
J. P. Meyer and N. Allen, "A Three Component Conceptualization of Organizational Commitment," Human Resource Management Review," Vol.1, pp.61-89, 1984.
|
25 |
L. T. Hosmer, "Why be Moral? A Different Rationale for Manager", Business Ethics Quarterly, Vol.4, No.2, pp.191-204, 1994.
DOI
|
26 |
J. L. Thomas, S. J. Vitell, F. W. Gilbert, and G. M. Rose, "The Impact of Ethical Cues on Customer Satisfaction with Service," Journal of Retailing, Vol.78, pp.167-173.
|
27 |
F. Jaramillo, J. P. Mulki, and P. Solomon, "The Role of Ethical Climate on Salesperson's Role Stress, Job Attitudes, Turnover Intention and Job Performance," Journal Persons of Sell Sales Manage, pp.271-282, 2006.
|
28 |
K. T. Dirks and D. L. Ferrin, "Trust in Leadership: Meta-Analytic Findings and Implications for Research and Practice," Journal of Psychology, Vol.87, pp.611-628, 2002.
|
29 |
G. E, Kreiner and B. E. Ashforth, "Evidence tow ard an Expanded Model of Organizational Identification," Journal of Organizational Behavior, Vol.25, pp.1-27, 2004.
DOI
ScienceOn
|
30 |
B. Schneider, "The People Make the Place," Personnel Psychology, Vol.40, pp.437-453, 1987.
DOI
|
31 |
J. E. Dutton, D. L. Ferrin, and C. V. Harquail, "Organizational Images and Members Identification," Administrative Science Quarterly, Vol.29, pp.239-263, 1994.
|
32 |
D. Strutton, A. Toma, and L. E. Pelton, "A Relationship between Psychological Climate and Trust between Salespersons and Their Managerin Sales Organizations," Psychological Reports, Vol.72, pp.931-939, 1993.
DOI
ScienceOn
|
33 |
J. P. Mulki, F. Jaramillo, and W. B. Locander, "Effects of Ethical Climate and Supervisory Trust on Salesperson's Job Attitudes and Intentions to Quit," Journal Persons Sell Sales Manage, Vol.26, pp.19-26, 2006.
DOI
|
34 |
S. Tangirala, S. G. Green, and R. Ramanujam, "In the Saadow of the Boss's Boss: Effects of Supervisors's upward Exchange Relationships on Employees," Journal of Psychology, Vol.92, pp.309-320, 2007.
|
35 |
M. E. Olkkonen and J. Lipponen, "Relationships between Organizational Justice, Identification with Organization and work unit, and Group-related Outcomes," Organizational Behavior Human Decision Processes, Vol.100, pp.202-215, 2006.
DOI
ScienceOn
|
36 |
J. R. Edwards and D. M. Cable, "The Value of Value Congruence," Journal of Applied Psychology, Vol.94, pp.654-677, 2009.
DOI
ScienceOn
|
37 |
S. B. Sitkin and N. L. Roth "Explaining the Limited Effectiveness of Legalistic "Remedies" for Trust/Distrust," Organization Science, Vol.4, pp.367-392, 1993.
DOI
ScienceOn
|
38 |
이학종, 이종건, "조직구성원의 윤리풍토에 대한 지각과 조직효율성간의 관계에 관한 실증연구", 기업윤리연구, Vol.2, pp.107-129, 2000.
|
39 |
R. C. Mayer, J. H. Davis, and F. D. Schoolman, "An Integrative Model of Organizational Trust," Academy of Management Review, Vol.20, No.3, pp.709-734, 1995.
|
40 |
J. Cook and T. Wall, "New Work Attitude Measures of Trust, Organizational Commitment, and Personal Need Nonfulfillment," Journal of Occupational Psychology, Vol.53, pp.39-52, 1980.
DOI
|
41 |
B. Barber, The Logic and Limits of Trust, New Jersey, New Brunswick, 1983.
|
42 |
J. K. Butler, "Toward Understanding and Measuring Conditions of Trust : Evolution of a Conditions of Trust Inventory," Journal of Management, Vol.17, pp.643-663, 1991.
|
43 |
김태정, "한국기업과 미국기업 윤리의 비교분석", 기업윤리연구, pp.195-220, 2003.
|
44 |
한광현, "윤리경영과 근로자의 편향적 과업행동에 관한 연구", 대한경영학회지, 제23권, 제6호, pp.3353-3379, 2010.
|
45 |
신유근, 한국의 기업윤리, 세경원, 1992.
|