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http://dx.doi.org/10.5392/JKCA.2011.11.11.338

Impact of Shared-Decision Making on Patient Satisfaction in Military Hospitals  

Min, Hyun-Jun (국군의무사령부)
Suh, Won-S. (경원대학교 글로벌헬스케어경영학과)
Publication Information
The Journal of the Korea Contents Association / v.11, no.11, 2011 , pp. 338-349 More about this Journal
Abstract
The purpose of this study is to provide an innovative way enhancing patient satisfaction in military hospitals by analyzing the impact of shared-decision making on patient satisfaction. The survey questionnaire has been distributed for a month in two hospitals with similar goals, serving for officers and men of the armed forces, and 514 copies has been collected for the study. The study found a positive association between shared-decision making and patient satisfaction. The results of the study suggest the military hospitals should allocate their resources on the fundamental issues such as improving quality of services they provide rather than reimburse the services to compensate the service the armed forces received from private institutions.
Keywords
Military Hospital; Patient Satisfaction; Shared-decision Making;
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Times Cited By KSCI : 1  (Citation Analysis)
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