Browse > Article
http://dx.doi.org/10.12811/kshsm.2016.10.2.059

The Influences of Workplace Spirituality and Emotional Intelligence on the Organizational Citizenship Behavior for Clinical Nurses  

Yoo, Myung-Sook (College of Nursing, Catholic University of Daegu)
Publication Information
The Korean Journal of Health Service Management / v.10, no.2, 2016 , pp. 59-70 More about this Journal
Abstract
Objectives : This study was done to identify the influences of workplace spirituality and emotional intelligence on the organizational citizenship behavior of clinical nurses. Methods : The subjects were 230 clinical nurses, working over 6 months in four general hospitals in three cities. Data were obtained from March 20 to March 30, 2016, with a self-report questionnaire, and analyzed using the IBM SPSS 21.0 program. Results : The factors related to the organizational citizenship behavior of nurses were workplace spirituality(${\beta}$=.36), emotional intelligence(${\beta}$=.29), 40 years of age or higher(${\beta}$=.26), working in a special ward(${\beta}$=.11), and turnover intention(${\beta}$=.10). These variables explained 61.6% of the variance in organizational citizenship behavior of nurses. Conclusions : In order to improve the quality of nursing services and business performance in hospital organizations, it is necessary to enhance workplace spirituality and emotional intelligence. This would lead to promoting organizational citizenship behavior through the development and application of intervention programs from a nursing organization perspective.
Keywords
Nurses; Workplace Spirituality; Emotional Intelligence; Organizational Citizenship Behavior;
Citations & Related Records
Times Cited By KSCI : 11  (Citation Analysis)
연도 인용수 순위
1 S.C. Roh(2013), The Impact of Workplace Spirituality on Organizational Effectiveness, Doctoral dissertation, Sungkyunkwan University, pp.1-154.
2 K.M. Lim, K.I. Jung(2015), Factors Affecting the Organizational Citizenship Behaviors of General Hospital Nurses, The Korean Journal of Health Service Management, Vol.9(4);51-62.   DOI
3 S.B. Choi, Y.R. Yoon(2012), The Impacts of Emotional Intelligence, Job Satisfaction and Self-Efficacy on the Organizational Citizenship Behaavior, Journal of Human Resource Management Research, Vol.73-93.
4 D.W. Organ(1988), Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington, pp.1-160.
5 L. Kegans, R.B. McCamey, H. Hammond(2012), Organizational Citizenship Behavior and Work Experience, Hospital Topics, Vol.90(3);74-81.   DOI
6 J.S. Lim(2004), A Study on Relationships among Emotional Intelligence, Attitude, and Behavior of Employee-Moderating Effects of Emotional labor and Organizational Personality, Korea University, Master's Thesis, pp.1-124.
7 P.M. Podsakoff, S.B. MacKenzie(1997), Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research, Human Performance, Vol.10(2);133-151.   DOI
8 D.O. Chah, H.C. Kim(2000), The Empirical Study on The Effects of Communication Satisfaction, Group Cohesiveness, and Job Satisfaction on Organizational Citizenship Behavior, The Korean-Japanese Journal of Economics & Management, Vol.20;229-253.
9 K.W. Chang(2010), A Study on Structural Modeling of Organizational Citizenship Behaviors for Nurses, Kyung Hee University, Doctoral Dissertation, pp.1-55.
10 Y.K. Ko(2008), Identification of Factors related to Hospital Nurses' Organizational Citizenship Behavior using a Multilevel Analysis, Journal of Korean Academy of Nursing, Vol.38(2);287-297.   DOI
11 F. Kazemipour, S. Mohd Amin(2012), The Impact of Workplace Spirituality Dimensions on Organizational Citizenship Behaviour among Nurses with The Mediating Effect of Affective Organizational Commitment, Journal of Nursing Management, Vo.20(8);1039-1048.   DOI
12 B.R. Song, G.A. Seomun(2014), The Influential Factors related to Organizational Citizenship Behavior of Nurses-with Focus on Authentic Leadership and Organizational Justice, Journal of Korean Academy of Nursing Administration, Vol.20(2);237-246.   DOI
13 J.H. Yang, J.I. Kim(2015), The Effect of Workplace Spirituality on Organizational Citizenship Behavior: The Moderating Effect of LMX(Leader-Member Exchange), Yeonsei Business Review, Vol.52(1);115-143.
14 J.W. Suk, M.S. Koh(2016), Development of Nursing Workplace Spirituality Instrument: Confirmatory Factor Analysis, Journal of Korean Academy of Nursing Administration, Vol.22(1);99-108.   DOI
15 K.H. Lee, J.S. Lim, H.Y. Jung, E.J. Sim(2015), Discriminant Analysis of the WSSECT on Early Childhood Teachers' Happiness and Job Satisfaction, The Journal of Fisheries and Marine Sciences Education, Vol.27(2);399-413.   DOI
16 J.A. Lee, Y.W. Suh(2014), The Effect of Spiritual Leadership Behaviors on The Follower's Workplace Spirituality, The Korean Leadership Quarterly, Vol.6(1);5-40.
17 M. Suhonen, L. Paasivaara(2011), Nurse managers' challenges in project management, Journal of Nursing Management, Vol.19(8);1028-1036.   DOI
18 C.S. Wong, K.S. Law(2002), The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude: An Exploratory Study, The Leadership Quarterly, Vol.13(3):243-274.   DOI
19 S.J. Lee, H.J. Woo(2015), Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses, Journal of Korean Academy of Nursing Administration, Vol.21(1);32-42.   DOI
20 J.H. Kim, J.E. Song, S.K. Lee, S.K. Heo, Y.H. Sung, J.E. Lee(2011), The Effect of Emotional Intelligence on Organizational Performance in Clinical Nurses-A Preliminary Study for An Education Program of Organizational Performance, The Journal of Korean Academic Society of Nursing Education, Vol.17(1);80-89.   DOI
21 K.D. Jeon, M.S. Koh(2014), Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea, Journal of Korean Academy of Nursing Administration, Vol.20(4);446-454.   DOI
22 J.M. Kim, H.J. Park, S.H. Lee(2012), The Relationship between Organizational Socialization and Organizational Citizenship Behavior among Nurses in General Hospital, Journal of Korean Clinical Nursing Research, Vol.18(3);413-423.   DOI
23 C. Chang(2014), Moderating Effects of Nurses' Organizational Justice Between Organizational Support and Organizational Citizenship Behaviors for Evidence-Based Practice, Worldviews on Evidence-Based Nursing, Vol.11(5);332-340.   DOI
24 Y.S. Joo, S.S. Han(2013), The Effects of Leader's Emotional Intelligence and Nurse's own Emotional Intelligence on Organizational commitment and Organizational Citizenship Behavior, The Journal of Korean Academic Society of Nursing Education, Vol.19(2);194-202.   DOI
25 K.N. Kim(2013), The Effect of Organizational Culture Types of Hospital and Nursing Experience on Organizational Citizenship Behaviors of Nurses, Journal of the Korea Academia-Industrial cooperation Society, Vol.14(11);5707-5713.   DOI