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http://dx.doi.org/10.4332/KJHPA.2008.18.4.111

A Case Study on the Shift System Change and Learning Organization Building in Healthcare Organizations  

Kim, Kwang-Jum (Graduate School of Healthcare Management and Policy The Catholic University of Korea)
Publication Information
Health Policy and Management / v.18, no.4, 2008 , pp. 111-124 More about this Journal
Abstract
New ways of work-shift and learning programs, which were based on the concept of 'performance improvement through people', have been introduced to healthcare organizations. I analyzed the performance of the changes and the performance differences. Data were collected through interview and survey. I discussed that modification of management practices which were developed in manufacturing organizations is important for successful implementation in healthcare organizations.
Keywords
shift system change; learning organization; reinvention;
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