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http://dx.doi.org/10.14699/kbiblia.2022.33.3.397

A Study on Analyzing Adolescents' User Satisfaction Survey and Suggesting Service Development Plan: Focusing on Seoul Metropolitan Office of Education Library  

Lee, Hyewon (서울여자대학교 사회과학대학 문헌정보학과)
Jang, Seonhwa (정말잘돼연구소)
Publication Information
Journal of the Korean BIBLIA Society for library and Information Science / v.33, no.3, 2022 , pp. 397-417 More about this Journal
Abstract
The purpose of this study was to identify the status of adolescents' user satisfaction with the 22 libraries of Seoul Metropolitan Office of Education and to improve the quality of information services for adolescents by improving the factors of dissatisfaction, and ultimately, to activate the use of young adults in the libraries of the Seoul Metropolitan Office of Education. In addition, in the transition to the digital age, it was attempted to investigate the use of Seoul Metropolitan Office of Education Digital Library in the context of the inevitable change of reading media. Through this, this study suggested planning a reading program that could arouse adolescents' interest and reflect new information technologies, improving the scope and system of e-book services, linking with school libraries, and restructuring library' space.
Keywords
Seoul Metropolitan Office of Education Library; adolescent; literacy; user satisfaction; reading programs;
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Times Cited By KSCI : 1  (Citation Analysis)
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