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http://dx.doi.org/10.14699/kbiblia.2021.32.1.223

A Study on Everyday Life Information Seeking and User Experience of Public Library in Contactless Society  

Lee, Jungyeoun (이화여자대학교 이화사회과학원)
Kim, Hyunae (가톨릭대학교 교육대학원)
Publication Information
Journal of the Korean BIBLIA Society for library and Information Science / v.32, no.1, 2021 , pp. 223-246 More about this Journal
Abstract
Based on the Everyday Information Seeking Behavior Theory, this study investigates information activities and library experience of 66 elderly or people with disabilities in Autonomous District A. In addition, this study analyzes contextual circumstances of daily information activities through in-depth interviews with a subset of 11 people. Although community welfare centers provide basic welfare, the elderly and people with disabilities seek to learn and socialize in cultural welfare centers, particularly in libraries. This study shows that libraries can fulfill their top three of Maslow's hierarchy of needs: Self-Actualization, Esteem, and Love and Belonging. Specifically, digital literacy education has been identified to be highly demanded. They seek to distinguish correct online information and to socialize using digital technologies in this contactless society. This study proposes a detailed plan for public libraries to offer cultural and information welfare in order to reduce the information gap within the local communities.
Keywords
Cultural Welfare; Information Welfare; Disability; Elderly; Information Seeking Behavior; Disability Welfare; Social Welfare; Digital Literacy;
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Times Cited By KSCI : 2  (Citation Analysis)
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