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| 1 |
Causal Relationship among Baldrige Health Care Criteria in Korean University Hospitals
Lee, Sang-Chul;Suh, Yung-Ho;Han, Sang-Suk;
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Korean Society for Quality Management
, v.35, no.4, pp.1-15,
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| 2 |
A Study on the Influence of ISO 9001 Quality Management System(QMS) on Employee's Satisfaction
Lee, Hoe-Sik;Choi, Yong-Jung;Kim, Yu-Ra;
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Korean Society for Quality Management
, v.35, no.4, pp.16-25,
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| 3 |
Structural Equation Model for Customer Satisfaction Index for Ubiquitous Home Network System
Chun, Soo-Bong;Woo, Nam-Min;Yi, Jae-In;Sohn, So-Young;
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Korean Society for Quality Management
, v.35, no.4, pp.26-37,
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| 4 |
Determining the Importance of Customer Attributes with Kano's Model
Kim, Kyung-Mee O.;
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Korean Society for Quality Management
, v.35, no.4, pp.38-51,
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| 5 |
Robust Design Methodology under Design Constraints
Kim, Kyung-Mo;
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Korean Society for Quality Management
, v.35, no.4, pp.52-60,
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| 6 |
Service Life Prediction for Building Materials and Components with Stochastic Deterioration
Kwon, Young-Il;
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Korean Society for Quality Management
, v.35, no.4, pp.61-66,
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| 7 |
A Propose of New Classification Indication about Work of Art through Numeric and Multivariate Data Analysis - Focused on the Specialist -
Suh, Myung-Ae;Ree, Sang-Bok;
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Korean Society for Quality Management
, v.35, no.4, pp.67-77,
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| 8 |
The Relationship between Internal Marketing and Service Quality in Telecommunication Sector
Ahn, Kwan-Young;Park, Rho-Gook;
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Korean Society for Quality Management
, v.35, no.4, pp.78-88,
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| 9 |
Moderating Effect of LOC on the Relationships between Transformational & Transactional Leadership and Organizational Citizenship Behavior
Choi, Chung-Sik;Ahn, Jong-Tae;Kim, Jung-Won;
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Korean Society for Quality Management
, v.35, no.4, pp.89-100,
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| 10 |
A Simple Model for Evaluating Product Liability Activities
Lee, Joung-Hee;Ro, Hyung-Bong;
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Korean Society for Quality Management
, v.35, no.4, pp.101-110,
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| 11 |
The Factors for Service Recovery of Family Restaurant and Mobile Telecommunication Service
Oh, Se-Gu;
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Korean Society for Quality Management
, v.35, no.4, pp.111-122,
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| 12 |
The Effect of Components of Interactivity on Satisfaction, Trust, Commitment and Loyalty in Online Community
Choi, Yong-Gil;Choi, Dong-Choon;Lee, Sung-Su;
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Korean Society for Quality Management
, v.35, no.4, pp.123-139,
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| 13 |
Optimal Periodic Preventive Maintenance Schedule When Preventive Maintenance is Imperfect
Kim, Dae-Kyung;Shin, Sang-Wook;Lim, Jae-Hak;
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Korean Society for Quality Management
, v.35, no.4, pp.140-146,
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| 14 |
Design of Rectifying Screening Inspections under a Bivariate Normal Distribution
Hong, Sung-Hoon;Choi, Ik-Jun;Lee, Yoon-Dong;Lee, Min-Koo;Kwon, Hyuck-Moo;
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Korean Society for Quality Management
, v.35, no.4, pp.147-158,
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| 15 |
A Change-Point Analysis of Oil Supply Disruption : Bayesian Approach
Park, Chun-Gun;Lee, Sung-Su;
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Korean Society for Quality Management
, v.35, no.4, pp.159-165,
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