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| 1 |
Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD
류문찬;우성권;
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Korean Society for Quality Management
, v.30, no.2, pp.1-10,
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| 2 |
A Study of Service Orientation, Human Resource Satisfaction, Customer Orientation Effects on Performance in Hospital
김상철;이현수;
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Korean Society for Quality Management
, v.30, no.2, pp.11-25,
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| 3 |
Impact of Satisfaction about Service Quality on Store Loyalty: A Comparative Study of the International Brand and the Domestic Brand of Fast Food Franchise in Korea
장대성;김영택;
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Korean Society for Quality Management
, v.30, no.2, pp.26-46,
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| 4 |
A Study on Customer Satisfaction Improvement of Shoe Products by the Analysis of Requirement Survey
황인극;김용진;변승남;
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Korean Society for Quality Management
, v.30, no.2, pp.47-59,
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| 5 |
A Study on the of Strategical Approach for Successful CRM Focused on the Department Store
김동남;조재립;
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Korean Society for Quality Management
, v.30, no.2, pp.60-71,
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| 6 |
An Analysis Method of Superlarge Manufacturing Process Data Using Data Cleaning and Graphical Analysis
박재홍;변재현;
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Korean Society for Quality Management
, v.30, no.2, pp.72-85,
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| 7 |
Selecting the Optimum Process Condition Between the Factor Level Using Neural Network
홍정의;
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Korean Society for Quality Management
, v.30, no.2, pp.86-98,
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| 8 |
Comparison for the Economic Performance of Control Charts with the VSI and VSS Features
박창순;이재헌;김영일;
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Korean Society for Quality Management
, v.30, no.2, pp.99-117,
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| 9 |
A Multiple Test of a Poisson Mean Parameter Using Default Bayes Factors
김경숙;손영숙;
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Korean Society for Quality Management
, v.30, no.2, pp.118-129,
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| 10 |
The Relation between the Process Capability Index and the Quality Assurance Level Considering Various Conditions
조문수;임태진;
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Korean Society for Quality Management
, v.30, no.2, pp.130-151,
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| 11 |
An Acceptance Sampling Plan for Products from Production Process with Variable Fraction Defective
권영일;
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Korean Society for Quality Management
, v.30, no.2, pp.152-159,
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| 12 |
A Study on the Measurement of Service Quality in High-Speed Internet Access Service: Scale Development and Effect Analysis
조호현;홍성태;
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Korean Society for Quality Management
, v.30, no.2, pp.160-180,
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| 13 |
Best Practices of Quality Management in the World-Class Companies
박영택;
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Korean Society for Quality Management
, v.30, no.2, pp.181-201,
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