Journal of Korean society of Dental Hygiene (한국치위생학회지)

Korean Society of Dental Hygiene (한국치위생학회)
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Communication competency for dental hygienists in Korea : a scoping review

국내 치과위생사의 의사소통 역량 관련 문헌 고찰

  • Da-Eun Kim (Department of Public Health Science, Graduate School, Dankook University) ;
  • Jong-Hwa Jang (Department of Public Health Science, Graduate School, Dankook University)
  • 김다은 (단국대학교 대학원 보건학과) ;
  • 장종화 (단국대학교 대학원 보건학과)
  • Received : 2024.08.22
  • Accepted : 2024.10.01
  • Published : 2024.10.30
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Abstract

Objectives: This study aimed to identify the literature and related factors used in communication competency scales for dental hygienists in Korea. Methods: A scoping review was conducted using a five-step method of setting research questions: searching for related studies; selecting literature; recording data; and comparing results, summarizing, and reporting. Results: Of the 19 studies selected, 15 were quantitative and four were qualitative. The most frequently used communication competency scale was the life skills measurement tool, and the related variables were, first, job satisfaction and, second, turnover intention, with most individual perspective studies. Communication positively affected job satisfaction and negatively affected turnover intention. Conclusions: Communication competency of dental hygienists was an important job-related factor; however, the comunication competency scale was insufficient. Therefore, the development of a patient-centered dental hygienist communication competency scale is suggested.

Keywords

Acknowledgement

This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2023S1A5A2A01077353).

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