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Exploration of Organizational Members' ESG Attitudes and Recognition of Performance Obstacles: Focusing on Members of Public Institutions

조직구성원의 ESG 태도와 성과 장애요인 인식에 관한 탐색: 공공기관(직업능력개발조직) 구성원을 중심으로

  • Dong-tae Kim (School of Industrial Management, Korea University of Technology and Education) ;
  • Eun-young Lee (School of Industrial Management, Korea University of Technology and Education) ;
  • Jae-kyu Myung (Department of Small and Medium Enterprise Management, Korea University of Technology and Education)
  • 김동태 (한국기술교육대학교 산업경영학부) ;
  • 이은영 (한국기술교육대학교 산업경영학부) ;
  • 명재규 (한국기술교육대학교 강소기업경영학과)
  • Received : 2024.08.16
  • Accepted : 2024.09.30
  • Published : 2024.10.31

Abstract

The purpose of this study was to discover the desirable ESG direction of public institutions and obstacles to promoting ESG management as perceived by members within public institutions. To this end, three research questions were set and FGI was conducted on eight groups of public institution members. As a result of the FGI data analysis, 9 subfactors and 43 meaning units in 3 dimensions corresponding to the answers to the 3 research questions were derived. The first dimension, public institution members' awareness of ESG, consisted of three subfactors: ESG was recognized as an environmental protection trend related to the climate change crisis, and as a marketing tool used by companies to enhance their image. In addition, it was recognized as a newly included public institution management evaluation index. The second dimension, obstacles to the promotion of ESG in public institutions, appeared to be four subfactors: a government-dependent management system strongly influenced by the government, a rigid internal communication system in a top-down manner, the possibility of lack of sincerity in promoting ESG management, limitations of the internal human resource management system, etc. The third dimension, the desirable ESG direction of public institutions, was found to be two subfactors, including priority promotion of activities that meet the unique purpose of public institutions and ESG activities that can grow together with the region as a member of the local community. This study is significant in that, unlike existing studies that discovered positive antecedent factors that affect a company's ESG management performance, it identified factors that impede performance achievement from the perspective of the members who drive ESG.

본 연구는 공공기관 내부 구성원들이 인식하는 공공기관의 바람직한 ESG 방향 및 ESG 경영 추진상의 장애요소를 탐색하는데 목적이 있다. 이를 위해 3개의 연구질문을 설정하고 공공기관 구성원들을 대상으로 8개 그룹의 FGI를 실시하였다. FGI 자료 분석 결과 연구질문 3개에 해당하는 3개 차원 아래 9개의 하부요인과 43개의 의미단위를 도출할 수 있었다. 첫 번째 차원인 ESG에 대한 공공기관 구성원들의 인식은 3가지 하부요인으로 구성되었는데 ESG를 기후변화 위기와 관련된 환경보호 트랜드, 기업이 자사 이미지를 제고하기 위해 사용하는 마케팅 수단, 공공기관 경영평가에 새롭게 포함된 요소로 인식하고 있었다. 두 번째 차원인 공공기관 ESG 추진의 장애요인은 주무부처(정부)의 강력한 영향을 받는 정부의존적 경영체계, 탑다운 방식의 경직된 내부 의사소통체계, ESG 경영의 형식적 추진에 따른 진정성 결여 가능성, 직렬간 갈등 등 내부 인적자원 관리의 한계 등 모두 4가지 하부요인으로 나타났다. 세 번째 차원인 공공기관의 바람직한 ESG 방향으로는 공공기관의 고유목적에 부합하는 활동 우선 추진, 지역사회 일원으로서 지역과 함께 동반 성장할 수 있는 ESG 활동 등 2가지 하부요인으로 나타났다. 본 연구는 기업의 ESG 경영 성과에 영향을 미치는 긍정적 선행요인들을 발굴한 기존연구들과 달리 성과 달성에 장애가 되는 요인들을 ESG 추진주체인 구성원의 관점에서 규명하였다는데 의의가 있다. 더불어 공공기관의 지속적이고 진정성 있는 ESG 방향을 소비자 등 외부의 관점이 아니라 ESG 실행주체인 내부 구성원의 관점에서 살펴본데 의의가 있다.

Keywords

Acknowledgement

이 논문은 2023년도 한국기술교육대학교 교수 교육연구진흥과제 지원에 의하여 연구되었음.

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