Journal of Practical Engineering Education (실천공학교육논문지)

Korean Institute for Pratical Engineering Education (한국실천공학교육학회)
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Job Counselor's Experience and Perception of Generative AI

직업상담사의 생성형 AI 활용경험 및 인식

  • Sang-ho Bae (Techno-HRD Graduate School, KOREATECH) ;
  • Hye-young Kang (Techno-HRD Graduate School, KOREATECH)
  • 배상호 (한국기술교육대학교 테크노인력개발전문대학원) ;
  • 강혜영 (한국기술교육대학교 테크노인력개발전문대학원)
  • Received : 2024.07.29
  • Accepted : 2024.08.19
  • Published : 2024.08.31
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Abstract

This study was conducted to provide basic data on how to use Generative AI and education to strengthen Generative AI competency in vocational counseling by confirming the experience and perception of job counselors' use of Generative AI. A questionnaire was produced based on literature research and FGI preliminary surveys, and the main contents of the questionnaire were 'experience in using Generative AI (whether to have experience, type of tool, job, educational experience, etc.) and Generative AI recognition (recognition level, usefulness, availability, educational needs, etc.). An online survey was conducted for vocational counselors, and a total of 293 data were analyzed. As a result of major research, first, there were many counselors who had no experience in using Generative AI(60%), and the response that the reason for not using it was because they did not feel the need(28%). Second, the 'degree of recognition' in the Generative AI was somewhat low (M=2.77), and 'Generative AI usefulness' was found to be at a normal level (M=3.32), and it was recognized that it would be necessary mainly for jobs related to 'vocational information'. Third, 'tool (computer use, etc.) competency' (26%) was the highest as the competency required for future vocational counselors, and 'how to use Generative AI' (57%) accounted for a high proportion of the educational content necessary to improve these competencies.

본 연구는 직업상담사의 생성형 AI에 대한 활용경험 및 인식을 확인하여 직업상담에서 생성형 AI의 활용방안과 생성형 AI 역량 강화 교육에 관한 기초자료를 제공하기 위해 수행되었다. 문헌연구 및 FGI 예비조사를 토대로 설문지를 제작하였고, 설문의 주요 내용은 '생성형 AI 활용경험(경험유무, 도구의 종류, 직무, 교육경험 등) 및 생성형 AI 인식(인지정도, 유용성, 활용가능성, 교육요구 등)이다. 직업상담사를 대상으로 온라인 설문조사를 실시하였고, 총 293명의 자료가 분석되었다. 주요 연구결과는 다음과 같다. 첫째, 생성형 AI의 활용 경험이 없는 상담자(60%)가 많았고, 활용하지 않는 이유는 '필요성을 못 느껴서(28%)'라는 응답이 가장 높았다. 둘째, 생성형 AI에 대한'인지 정도'는 다소 낮게 나타났고(M=2.77), '생성형 AI 유용성'은 보통 수준으로 나타났으며(M=3.32), 주로 '직업정보'와 관련된 직무에 필요할 것이라 인식하였다. 셋째, 미래 직업상담사에게 필요한 역량으로'도구(컴퓨터 활용 등) 역량(26%)'이 가장 높게 나타났으며, 이러한 역량 향상을 위해 필요한 교육내용은'생성형 AI 활용 방법(57%)' 응답이 높은 비중을 차지하였다.

Keywords

Acknowledgement

본 연구는 배상호(2024)의 석사학위 논문 일부를 발췌하여 수정 및 보완한 것임.

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