Acknowledgement
This work was supported by a Research Grant of Pukyong National University (2023) (202306190001).
References
- Abourokbah SH, Mashat RM, & Salam MA. 2023. Role of absorptive capacity, digital capability, agility, and resilience in supply chain innovation performance. Sustainability 15(4):3636.
- Armstrong JS, & Overton TS. 1977. Estimating nonresponse bias in mail surveys. Journal of Marketing Research 14(3):396-402.
- Ataseven C, Nair A. 2017. Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature. International Journal of Production Economics 185:252-265.
- Baah C, Opoku Agyeman D, Acquah ISK, Agyabeng-Mensah Y, Afum E, Issau K, Ofori D, & Faibil D. 2022. Effect of information sharing in supply chains: Understanding the roles of supply chain visibility, agility, collaboration on supply chain performance. Benchmarking: An International Journal 29(2):434-455.
- Barney J. 1991. Firm resources and sustained competitive advantage. Journal of Management 17(1):99-120.
- Beheshti HM, Clelland IJ, & Harrington KV. 2020. Competitive advantage with vendor managed inventory. Journal of Promotion Management 26(6):836-854.
- Bhamra R, Dani S, Burnard K. 2011. Resilience: The concept, a literature review and future directions. International Journal of Production Research 49(18):5375-5393.
- Blome C, Schoenherr T, & Rexhausen D. 2013. Antecedents and enablers of supply chain agility and its effect on performance: A dynamic capabilities perspective. International Journal of Production Research 51(4):1295-1318.
- Bolisani E, & Bratianu C. 2017. Knowledge strategy planning: An integrated approach to manage uncertainty, turbulence, and dynamics. Journal of Knowledge Management 21(2):233-253.
- Brandon-Jones E, Squire B, Autry CW, & Petersen KJ. 2014. A contingent resource-based perspective of supply chain resilience and robustness. Journal of Supply Chain Management 50(3):55-73.
- Byrne BM, Shavelson RJ, & Muthen B. 1989. Testing for the equivalence of factor covariance and mean structures: The issue of partial measurement invariance. Psychological Bulletin 105(3):456.
- Chin HS, Lee DW, & Lee D. 2022. Competitive advantage strategy of educational service quality on digital transformation: Focusing on w-company. Journal of Korean Society for Quality Management 50(4):843-861.
- Chowdhury MMH, & Quaddus M. 2017. Supply chain resilience: Conceptualization and scale development using dynamic capability theory. International Journal of Production Economics 188:185-204.
- Colicchia C, Creazza A, Noe C, & Strozzi F. 2019. Information sharing in supply chains: A review of risks and opportunities using the systematic literature network analysis (slna). Supply Chain Management: an International Journal 24(1):5-21.
- Crane A, & Glozer S. 2016. Researching corporate social responsibility communication: Themes, opportunities and challenges. Journal of Management Studies 53(7):1223-1252.
- Datta PP, & Christopher MG. 2011. Information sharing and coordination mechanisms for managing uncertainty in supply chains: A simulation study. International Journal of Production Research 49(3):765-803.
- de Jong PF. 1999. Hierarchical regression analysis in structural equation modeling. Structural Equation Modeling: A Multidisciplinary Journal 6(2):198-211.
- Essuman D, Boso N, & Annan J. 2020. Operational resilience, disruption, and efficiency: Conceptual and empirical analyses. International Journal of Production Economics 229:107762.
- Flynn BB, Huo B, & Zhao X. 2010. The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management 28(1):58-71.
- Fornell C, & BLarcker DF. 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18(1):39-50.
- Frohlich MT, & Westbrook R. 2001. Arcs of integration: An international study of supply chain strategies. Journal of Operations Management 19(2):185-200.
- Furr NR, & Eisenhardt KM. 2021. Strategy and uncertainty: Resource-based view, strategy-creation view, and the hybrid between them. Journal of Management 47(7):1915-1935.
- Hart SL. 1995. A natural-resource-based view of the firm. Academy of Management Review 20(4):986-1014.
- He Y, Sun H, Ni W, & Ng SCH. 2017. Re-examining the effects of supplier integration on operations performance: A relational view. International Journal of Operations & Production Management 37(12):1702-1721.
- Ho W, Zheng T, Yildiz H, & Talluri S. 2015. Supply chain risk management: A literature review. International Journal of Production Research 53(16):5031-5069.
- Huemer L, & Wang X. 2021. Resource bundles and value creation: An analytical framework. Journal of Business Research 134:720-728.
- Huo B. 2012. The impact of supply chain integration on company performance: An organizational capability perspective. Supply Chain Management: An International Journal 17(6):596-610.
- Jeong K, & Hong J-D. 2019. The impact of information sharing on bullwhip effect reduction in a supply chain. Journal of Intelligent Manufacturing 30:1739-1751.
- Junaid M, Zhang Q, Cao M, & Luqman A. 2023. Nexus between technology enabled supply chain dynamic capabilities, integration, resilience, and sustainable performance: An empirical examination of healthcare organizations. Technological Forecasting and Social Change 196:122828.
- Junaid M, Zhang Q, & Syed MW. 2022. Effects of sustainable supply chain integration on green innovation and firm performance. Sustainable Production and Consumption 30:145-157.
- Katsaliaki K, Galetsi P, & Kumar S. 2021. Supply chain disruptions and resilience: A major review and future research agenda. Annals of Operations Research 1-38.
- Koufteros X, Vonderembse M, & Jayaram J. 2005. Internal and external integration for product development: The contingency effects of uncertainty, equivocality, and platform strategy. Decision Sciences 36(1):97-133.
- Luftman J, Lyytinen K, & Zvi Tb. 2017. Enhancing the measurement of information technology (it) business alignment and its influence on company performance. Journal of Information Technology 32:26-46.
- Munir M, Jajja MSS, Chatha KA, & Farooq S. 2020. Supply chain risk management and operational performance: The enabling role of supply chain integration. International Journal of Production Economics 227:107667.
- O'Dwyer M, & Gilmore A. 2018. Value and alliance capability and the formation of strategic alliances in smes: The impact of customer orientation and resource optimisation. Journal of Business Research 87:58-68.
- Oh J. 2022. Peeking inside the black-box of supplier integration for new product development: Salespersons' coordinating and regulating behaviors. Journal of Korean Society for Quality Management 50(2):221-233.
- Panahifar F, Byrne PJ, Salam MA, & Heavey C. 2018. Supply chain collaboration and firm's performance: The critical role of information sharing and trust. Journal of Enterprise Information Management 31(3):358-379.
- Prajogo D, Mena C, & Chowdhury M. 2021. The role of strategic collaborations and relational capital in enhancing product performance-a moderated-mediated model. International Journal of Operations & Production Management 41(3):206-226.
- Prajogo D, Oke A, & Olhager J. 2016. Supply chain processes: Linking supply logistics integration, supply performance, lean processes and competitive performance. International Journal of Operations & Production Management 36(2):220-238.
- Ralston PM, Blackhurst J, Cantor DE, & Crum MR. 2015. A structure-conduct-performance perspective of how strategic supply chain integration affects firm performance. Journal of Supply Chain Management 51(2):47-64.
- Revilla E, & Knoppen D. 2015. Building knowledge integration in buyer-supplier relationships: The critical role of strategic supply management and trust. International Journal of Operations & Production Management 35(10):1408-1436.
- Sabet E, Yazdani N, & De Leeuw S. 2017. Supply chain integration strategies in fast evolving industries. The International Journal of Logistics Management. 28(1):29-46.
- Salam MA, & Bajaba S. 2023. The role of supply chain resilience and absorptive capacity in the relationship between marketing-supply chain management alignment and firm performance: A moderated-mediation analysis. Journal of Business & Industrial Marketing 38(7):1545-1561.
- Salamah E, Alzubi A, & Yinal A. 2023. Unveiling the impact of digitalization on supply chain performance in the post-covid-19 era: The mediating role of supply chain integration and efficiency. Sustainability 16(1):304.
- Saleem MA, Yaseen A, & Wasaya A. 2018. Drivers of customer loyalty and word of mouth intentions: Moderating role of interactional justice. Journal of Hospitality Marketing & Management 27(8):877-904.
- Shekarian M, & Mellat Parast M. 2021. An integrative approach to supply chain disruption risk and resilience management: A literature review. International Journal of Logistics Research and Applications 24(5):427-455.
- Shukor AAA, Newaz MS, Rahman MK, & Taha AZ. 2021. Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets 16(8):1721-1744.
- Song H, Chang R, Cheng H, Liu P, & Yan D. 2024. The impact of manufacturing digital supply chain on supply chain disruption risks under uncertain environment-based on dynamic capability perspective. Advanced Engineering Informatics 60:102385.
- Srinivasan R, & Swink M. 2015. Leveraging supply chain integration through planning comprehensiveness: An organizational information processing theory perspective. Decision Sciences 46(5):823-861.
- Tarigan ZJH, Siagian H, & Jie F. 2021. Impact of internal integration, supply chain partnership, supply chain agility, and supply chain resilience on sustainable advantage. Sustainability 13(10):5460.
- Trang S, Mandrella M, Marrone M, & Kolbe LM. 2022. Co-creating business value through it-business operational alignment in inter-organisational relationships: Empirical evidence from regional networks. European Journal of Information Systems 31(2):166-187.
- Vanpoucke E, Vereecke A, & Muylle S. 2017. Leveraging the impact of supply chain integration through information technology. International Journal of Operations & Production Management 37(4):510-530.
- Vanpoucke E, Vereecke A, & Wetzels M. 2014. Developing supplier integration capabilities for sustainable competitive advantage: A dynamic capabilities approach. Journal of Operations Management 32(7-8):446-461.
- Wernerfelt B. 1984. A resource-based view of the firm. Strategic Management Journal 5(2):171-180.
- Wiengarten F, Humphreys P, Gimenez C, & McIvor R. 2016. Risk, risk management practices, and the success of supply chain integration. International Journal of Production Economics 171:361-370.
- Williams TA, Gruber DA, Sutcliffe KM, & Shepherd DA, Zhao EY. 2017. Organizational response to adversity: Fusing crisis management and resilience research streams. Academy of Management Annals 11(2):733-769.
- Williamson OE. 1989. Transaction cost economics. Handbook of Industrial Organization 1:135-182.
- Wu F, Yeniyurt S, Kim D, & Cavusgil ST. 2006. The impact of information technology on supply chain capabilities and firm performance: A resource-based view. Industrial Marketing Management 35(4):493-504.
- Yeo S-K, Lee J-H, Choi W-J, & Kim K-H. 2023. Analysis of the covid-19 pandemic-driven effect changes of quality factors on customer satisfaction in korean police civil affairs service. Journal of Korean Society for Quality Management 51(1):67-78.