한국비블리아학회지 (Journal of the Korean BIBLIA Society for library and Information Science)

한국비블리아학회 (Korean Biblia Society for Library and Information Science)
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공공도서관의 인스타그램 게시물 이용 분석과 정책적 시사점

Analysis of Instagram Use in Public Libraries and Policy Implications

  • 최다형 (경기대학교 문헌정보학과) ;
  • 박은경 (경기대학교 문헌정보학과)
  • Dahyung Choi ;
  • Eungyung Park
  • 투고 : 2024.05.15
  • 심사 : 2024.05.24
  • 발행 : 2024.06.30
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초록

인스타그램 이용자의 증가에 따라 공공도서관에서도 계정을 개설하고 운영하는 추세가 더욱 확대되고 있다. 본 연구의 목적은 활발한 인스타그램 활동을 하는 14개 공공도서관을 대상으로 하여 인스타그램 게시물의 내용을 분류하고 분석하는 것이다. 대분류 7개, 중분류 16개, 소분류 76개로 세분된 분류표를 활용하여, 각 도서관의 인스타그램 계정에서 계정 시작일부터 2023년 12월 31일까지의 게시물 내용을 분석하여 이용 패턴을 파악하였다. 가장 많은 게시물 항목들은 도서자료 추천, 도서관 소개 및 소식, 문학예술프로그램 행사 공지이며 소수의 항목들이 주로 게시되고 있었다. 프로그램 행사 공지와 후기 간, 자료 홍보 및 추천은 이용자 참여형과 청소년 대상 독서프로그램일 때 높은 상관관계를 나타내었다. 이러한 결과를 바탕으로, 인스타그램 게시물은 이용자 중심의 상호작용과 참여를 강화하고 행사기획 시에는 인스타그램을 비롯하여 SNS를 통해 홍보활동을 적극적으로 추진할 것을 제안하였다.

As the number of Instagram users continues to grow, an increasing number of public libraries are establishing and maintaining accounts on the Instagram platform. The objective of this study is to classify and analyze the content of Instagram posts from 14 public libraries that are actively engaged on the platform. A classification of post types, divided into seven large, 16 medium, and 76 small categories, was employed to analyze the content of posts on each library's Instagram account from the account's inception to the end of December 2023. The analysis revealed that library posts focused on a few items, including book recommendations, library introductions and news, and event announcements of literary and arts programs. Program event announcements and reviews, book recommendations and reading programs were found to be highly correlated with user engagement and teen reading programs. Based on these findings, it is recommended that future Instagram posts should be more user-centered and interactive, and that libraries should actively promote their events on Instagram and other social media platforms.

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참고문헌

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