The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
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Comparative Analysis of Experiences and Perceptions of Work Status of Social Workers : Focusing on the generational differences

사회복지사 근로실태 경험과 인식 비교 분석 : 세대간 차이점을 중심으로

  • 이방미 (반포종합사회복지관) ;
  • 윤재영 (삼육대학교 사회복지학과) ;
  • 서동명 (동덕여자대학교 사회복지학과)
  • Received : 2024.03.04
  • Accepted : 2024.04.25
  • Published : 2024.05.31
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Abstract

This study conducted an analysis of the changes in social work fields, focusing on the 'generational differences' after the COVID-19. As a result of the study, various opinions were presented in two areas: experience and perception of social workers and requirements of social workers. Social workers in their 20s had many requests for improvement of the current working environment and the Local Government and the Association, and those in their 4~50s had many comments about the working environment. Based on these research results, this study proposed the following practical and policy improvement measures. First, it is necessary to improve the low level of salary, work conditions and environment. Second, a safe work environment is required. Third, it is necessary to pay attention to the changed perceptions of social workers and make efforts to match them.

본 연구는 코로나 발생 이후 사회복지실천현장의 변화 중 '세대 간 차이'를 중심으로 분석을 실시하고 이들의 차이점을 살펴보았다. 연구결과 사회복지사의 경험과 인식, 사회복지사의 요구사항 등 2개의 영역에서 다양한 의견들이 제시되었다. 세대별로 20대는 현재의 근무환경, 서울시 및 서울시사회복지사협회에 대한 요구와 관련된 진술이 많았고, 40~50대는 근무환경에 대한 언급은 많았지만 서울시와 서울시사회복지사협회에 대한 요구는 적게 나타났다. 이러한 연구결과를 토대로 다음과 같은 실천적·정책적 개선방안을 제안하였다. 첫째, 낮은 보수수준과 근무여건 및 환경개선이 필요하다. 둘째, 사회복지사에게 안전한 업무환경이 필요하다. 셋째, 변화된 사회복지사의 인식에 대해 관심을 갖고 여기에 맞추는 노력이 필요하다.

Keywords

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