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피부미용 종사자의 그릿이 자기효능과 직무성과에 미치는 영향: 자기관리의 매개효과 분석

Analysis of Mediating Effect of Skin Care Self-Management in the Relationship between Self-Efficacy and Business Performance of Skin Care Workers' Grit

  • Gyu-Rang Kim (Hansung University Graduate School, Department of Beauty Design Management)
  • 투고 : 2023.10.16
  • 심사 : 2023.12.30
  • 발행 : 2023.12.30

초록

본 연구의 목적은 피부미용 종사자의 그릿이 자기효능감과 직무성과에 미치는 영향을 관계에서 자기관리의 매개효과를 실증적으로 분석하는데 있다. 본 연구의 연구참여자는 서울·경기 스킨케어샵과 병원 종사자 344명을 대상으로 구조화된 설문지를 통하여 자료를 수집하였다. 수집된 자료는 SPSS와 AMOS 26.0 통계 프로그램을 이용하여 기술통계, 확인적 요인분석, 상관관계, 구조방정식모델, bootstrapping기법을 이용한 매개효과 분석을 통하여 자료를 분석하였다. 일련의 연구절차를 통하여 도출된 결론은 다음과 같다. 첫째, 피부미용 종사자의 그릿은 자기관리, 자기효능감, 직무성과에 유의미한 정의(+)영향 관계를 나타내었다. 둘째, 피부미용 종사자의 자기관리는 자기효능감과 직무성과에 유의미한 정의(+) 영향 관계를 나타내었다. 셋째, 피부미용 종사자의 그릿과 직무성과와의 관계에서 자기관는 유의미한 매개효과가 있는 것으로 나타났다. 따라서 뷰티 산업 종사자들의 그릿 함양을 통해 자기관리, 자기효능감 및 직무성과를 높일 수 있는 인적관리와 교육 프로그램의 적용이 절실히 필요하다고 판단된다..

The purpose of this study was to analyze the mediating effect of self-management in the relationship between the grit of skin care workers and its impact on self-efficacy and job performance. Research participants were 344 workers at skin care shop and hospitals in Seoul and Gyeonggi province, and data were collected through a structured questionnaire. The collected data were analyzed through descriptive statistics, confirmatory factor analysis(CFA), correlation analysis, structural equation model, and mediation effect analysis using bootstrapping method using SPSS, AMOS 26.0 Statistical programs. The conclusions drawn through a series of research procedures are as follows. First, the grit of skin care workers showed a significant positive(+) influence on self-management, self-efficacy, and job performance. Second, Self-management of skin care workers showed a significant positive(+) relationship with self-efficacy and job performance. Third, self-management of skin care workers was found to have a mediating effect in the relationship between grit and job performance. Therefore, it is judged that there is an urgent need to apply human resources management and education programs that can increase self-management, self-efficacy, and job performance through cultivating the grit of beauty industry workers.

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