Journal of the Korean Applied Science and Technology (한국응용과학기술학회지)

The Korean Society of Applied Science and Technology (한국응용과학기술학회)
권호 표지
DOI QR코드

DOI QR Code

The Effects of Hair Designer's Job stress on Flourishing : Dual-mediating Effect of Work engagement and Career commitment

헤어디자이너의 직무스트레스가 번영에 미치는 영향 : 직무열의와 경력몰입의 이중매개 효과

  • Jong-Ran Kim (Department. of JUNO Hair Signature, Osan University)
  • 김종란 (오산대학교 준오헤어시그니처과)
  • Received : 2023.11.16
  • Accepted : 2023.12.22
  • Published : 2023.12.30
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study was to examine the effects of job stress of hair designers on flourishing, and to verify whether work engagement and career commitment have dual mediating effects. For this purpose, a survey was conducted on 177 hair designers of various positions who are engaged in domestic B brand, and the relationships of variables was verified using statistical package SPSS 21.0 and SPSS Process Macro v. 3.3. The research model of dual mediating effect was demonstrated. First, it was confirmed that the job stress of the hair designer had a negative effect on the flourishing through the simple regression analysis. Second, job stress had a negative indirect effect on flourishing showing the dual mediating effect of work engagement and career commitment, and the direct effect of job stress of hair designers on flourishing turned out to be insignificant confirming a complete double mediating effect. These results means, job stress reduces successively job engagement, career commitment and finally harms the well-being of hair designer.

본 연구는 헤어디자이너의 직무스트레스가 번영에 미치는 영향을 알아보고, 이러한 과정에 있어서 직무열의와 경력몰입 두 변인의 이중매개 효과를 검증하는데 목적이 있다. 이를 위하여 국내 B 브랜드에 종사하는 다양한 직급의 177명의 헤어디자이너를 대상으로 실시한 설문조사를 통계패키지 SPSS 21.0과 매크로 프로그램인 SPSS PROCESS Macro의 부트스트래핑 방법을 활용하여 직무스트레스와 번영의 관계와 직무열의와 경력몰입의 이중매개 효과를 검증하였다. 분석의 결과는 다음과 같다. 첫째, 헤어디자이너의 직무스트레스가 번영에 유의미하게 부적(-)인 영향을 미치는 것으로 확인되었고 둘째, 이 과정에서 직무열의와 경력몰입 두 변인이 이중매개로 투입되면서 직무스트레스가 번영에 있어서 부적(-)으로 유의미한 간접효과를 미치는 반면, 직접적으로는 헤어디자이너의 직무스트레스가 번영에 미치는 영향이 유의미하지 않게 바뀌면서 완전 이중매개 효과가 있는 것으로 확인되었다. 결과적으로, 헤어디자이너의 직무스트레스 요인들의 점수가 높으면 직무열의 수준이 떨어지고, 결국 자신의 경력에 몰입하지 못하게 되며 행복감과 사회적 성공을 의미하는 번영의 수준이 떨어지는 과정을 확인한 데 본 연구의 의의가 있다.

Keywords

Acknowledgement

본 과제(결과물)는 교육부와 한국연구재단의 재원으로 지원을 받아 수행된 3단계 산학연협력 선도전문대학 육성사업(LINC 3.0)의 연구결과임

References

  1. S. G. Han, "Occupations requiring emotional labor", KRIVET Issue Brief, p.26, (2013). 
  2. Pugliesi, K. "The consequences of Emotion Labor; Effects on work stress, job satisfaction, and well-being", Motivation and Emotion, Vol.23, No.2, pp.125-154, (1999).  https://doi.org/10.1023/A:1021329112679
  3. S. H. Kim, S. H. Kim, "A Study on the Effect of Job Immersion on Job Stress of Hairdressers", Journal of the Korean Society of Cosmetology, Vol.28, No.4, pp.892-900, (2022).  https://doi.org/10.52660/JKSC.2022.28.4.892
  4. K. S. Ko, "A Study on Job Stress and Turnover Intention of Employees in Beauty Salons", Ph.D. dissertation, Daegu Haany University, (2008). 
  5. J. R. Kim, "The Effects of Hair Designer's Protean Career Orientation on Subjective Career Success : Mediating Effect of Job Commitment and Moderating Effect of Job Burnout", Journal of the Korean Applied Science and Technology, Vol.39, No.6, pp.748-759, (2022).  https://doi.org/10.12925/JKOCS.2022.39.6.748
  6. Ana L, Francisco P, Marisa S, and Michael F, "The effects of work engagement and self-efficacy on personal initiative and performance", Psicothema, Vol.30, No.1, pp.89-96, (2018). 
  7. Masvaure. P, Ruggunan. S, and Maharaj. A, "Work Engagement, Intrinsic Motivation and Job Satisfaction among Employees of a Diamond Mining Company in Zimbabwe", Journal of Economics & Behavioral Studies, Vol.6, pp.488-499, (2014).  https://doi.org/10.22610/jebs.v6i6.510
  8. Reina-Tamayo, A. M., Bakker, A. B., & Derks, D. "The work engagement-performance link: An episodic perspective", The Career Development International, Vol.23, No.5, pp.478-496, (2018).  https://doi.org/10.1108/CDI-10-2017-0179
  9. B. Joo, I. Lee, "Workplace happiness: work engagement, career satisfaction, and subjective well-being", Evidence-based HRM: a Global Forum for Empirical Scholarship, Vol.5, No.2, pp.206-221, (2017).  https://doi.org/10.1108/EBHRM-04-2015-0011
  10. Shuck, B., Reio, T. G. "Employee engagement and wellbeing: A moderation model and implications for practice", Journal of Leadership and Organizational Studies, Vol.21, No.1, pp.43-58, (2013).  https://doi.org/10.1177/1548051813494240
  11. K. G. Hong, I. W. Im, "Investigation of Relationships of Hotel Employees' Career Characteristics with Their Organizational Commitment, Career Commitment and Job Satisfactio", Northeast Asia Tourism Research, Vol.10, No.1, pp.203-230, (2014). 
  12. H. W. Lee, "The Effects of Organizational Commitment, Career Commitment profiles on Self-efficacy, Job Satisfaction of Daycare teacher", Journal of Early Childhood Education & Educare Welfare, Vol.16, No.2, pp.221-243, (2012). 
  13. H. B. Park, Y. C. Song, "The Effects of Organizational Culture on Organizational and Career Commitment: Focusing on the Hostede Culture Type", Korean Public Management Review, Vol.32, No.2, pp.345-364, (2018).  https://doi.org/10.24210/kapm.2018.32.2.014
  14. K. E. Lee, "Determinants of Career Commitment and Its Influences on Employees' Attitudes", Dept. of Business Administration Graduate School Sogang University, (2000). 
  15. S. J. Lee, H. S. Lee, "A Study on the Career Anchor's Effect on the Career Commitment", The Journal of Lifelong Education and HRD, Vol.5, No.4, pp.1-27, (2009).  https://doi.org/10.35637/KLEHRD.2009.5.4.001
  16. Lazarus. R. S. "Psychological stress and the coping process", New York, NY. US : McGraw-Hill, (1966). 
  17. National Institute for Occupational Safety and Health; NIOSH, (2007). 
  18. Lazarus R. S. "Coping theory and research: past, present, and future", Psychosomatic medicine, Vol.55, No.3, pp.234-247, (1993).  https://doi.org/10.1097/00006842-199305000-00002
  19. D. W. Jeong, "Psychosocial stress", Korean studies Information Service System, (2010). 
  20. Fritz, C., Yankelevich, M., Zarubin, A., & Barger, P. "Happy, Healthy, and productive: The role of detachment from work during nonwork time", Journal of Applied psychology, Vol.95, No.5, pp.977-983, (2010).  https://doi.org/10.1037/a0019462
  21. Maslach, C., Leiter, M. "The Truth about Burnout: How Organizations Cause Personal Stress and What to do about It", San Francisco, (CA) Jossey-Bass, (1997). 
  22. R. Yi, W. S. Kim, K. H. Shin, "The role of emotional Labor strategies in the job demand-resource model with burnout and engagement - call centre employees case -", Korean J. Ind. Organ. Psychol, Vol.19, No.4, pp.573-596, (2006). 
  23. Kahn, W. A. "Psychological conditions of personal engagement and disengagement at work", The Academy of Management Journal, Vol.33, No.4, pp.692-724, (1990).  https://doi.org/10.5465/256287
  24. Wilmar B. Schaufeli, Marisa Salanova, Vicente Gonzalez-roma & Arnold B. Bakker, "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach", Journal of Happiness Studies, Vol.3, pp.71-92, (2002).  https://doi.org/10.1023/A:1015630930326
  25. G. H. Shin, I. S. Oh, "The importance of job enthusiasm in predicting job satisfaction and turnover intention", Korean Psychological Association, Vol.1, pp.244-245, (2004). 
  26. Scroggins, W. "The relationship between employee fit perceptions, job performance, and retention: implications of perceived fit employ", Respons Rights, Vol.20, pp.57-71, (2008). 
  27. Lisbona, A., Palaci, F., Salanova, M., Frese, M. "The effects of work engagement and self-efficacy on personal initiative and performance", Psicothema, Vol.30, No.1, pp.89-96, (2018). 
  28. Masvaure, P., Ruggunan, S., Maharaj, A. "Work engagement, intrinsic motivation and job satisfaction among employees of a diamond mining company in zimbabwe", Journal of Economics and Behavioral Studies(in Korean), Vol.6, pp.488-499, (2014).  https://doi.org/10.22610/jebs.v6i6.510
  29. Reina-Tamayo, A. M., Bakker, A. B., Derks D. "The work engagement-performance link: an episodic perspective", Career Development International, Vol.23, No.5, pp.478-496, (2018).  https://doi.org/10.1108/CDI-10-2017-0179
  30. Rich, B. L., Lepine, J. A., Crawford, E. R. "Job engagement: Antecedents and effects on job performance", Academy of Management Journal, Vol.53, No.3, pp.617-635, (2010). 
  31. Scroggins, W. "The relationship between employee fit perceptions, job performance, and retention: implications of perceived fit employ", Response Rights, Vol.20, pp.57-71, (2008). 
  32. Shuck, B., Reio, T. G. "Employee engagement and wellbeing: A moderation model and implications for practice", Journal of Leadership and Organizational Studies, Vol.21, No.1, pp.43-58, (2013).  https://doi.org/10.1177/1548051813494240
  33. Blau, G. J. "The measurement and prediction of career commitment", Journal of Occupational Psychology, Vol.58, No.4, pp.277-288, (1985).  https://doi.org/10.1111/j.2044-8325.1985.tb00201.x
  34. Kahn, W.A. "Psychological conditions of personal engagement and disengagement at work", Academy of Management Journal, Vol.33, pp.692-724, (1990).  https://doi.org/10.2307/256287
  35. Aryee, S., and K. Tan. "Antecedents and outcomes of career commitment." Journal of Vocational Behavior, Vol.40, No.3, pp.288-305, (1992).  https://doi.org/10.1016/0001-8791(92)90052-2
  36. Landsman, M. J. "Commitment in public child welfare." Social Service Review, Vol.75, No.3, pp.386-419, (2001).  https://doi.org/10.1086/322857
  37. Leiter, M. P. & Bakker, A.B. "Work Engagement: A Handbook of Essential Theory and Research. New York: Psychology Press, (2010). 
  38. S. K. Lee, W. S. Choi, "A Study of the Effects of Career Commitment and Job Performance on the Hotel Employee's Career Characteristics", Korean management review, Vol.35, No.2, pp.557-577, (2006). 
  39. Carson, K. D., & Bedeian, A. G. "Career commitment: Construction of a measure and examination of its psychometric properties", Journal of Vocational Behavior, Vol.44, No.3, pp.237-262, (1994).  https://doi.org/10.1006/jvbe.1994.1017
  40. Diener, E., Wirtz, D., Tov, W., Kim-Prieto, C., Choi, D. W., Oishi, S., Biswas-Diener, R. "New well-being measures: Short scales to assess flourishing and positive and negative feelings", Social Indicators Research, Vol.97, No.2, pp.143-156, (2010).  https://doi.org/10.1007/s11205-009-9493-y
  41. Diener, E. & Biswas-Diener, R. "Happiness: Unlocking the mysteries of psychological wealth", MA: Blackwell Publishing, (2008). 
  42. Diener, E., Lucas, R. L., Schimmack, U. S., & Helliwell, J. "Well-being for public policy", NY: Oxford University Press, (2009). 
  43. Sen, A. "Human rights and capability", Journal of Human Development, Vol.6, pp.151-166, (2005).  https://doi.org/10.1080/14649880500120491
  44. E. G. Suh, "Happiness and wealth in the world", National Research Foundation of Korea, (2011). 
  45. National Competency Standards, Available From: https://www.ncs.go.kr/common/file/viewFile2.do?mgmtNo=49. (accessed Sep., 7, 2023) 
  46. Oishi, S., Diener, E., & Lucas, R. E. "The optimum level of well-being", Perspectives on Psychological Science, Vol.2, pp.346-360, (2007).  https://doi.org/10.1111/j.1745-6916.2007.00048.x
  47. Lyubomirsky, S., King, L., & Diener, E. "The benefits of frequent positive affect: Does happiness lead to success", Psychological Bulletin, Vol.131, pp.803-855, (2005).  https://doi.org/10.1037/0033-2909.131.6.803
  48. Schaufeli, Wilmar B.; Bakker, Arnold B. "Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study", Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, Vol.25, No.3, pp.293-315, (2004). 
  49. H. J. Kim, S. C. Jung, "The impact of job stress on the prosperity of office workers: The moderating mediating effect of emotional stability through recovery behavior, Korean Journal of Industrial and Organizational Psychology", Vol.29, No.3, pp.411-432, (2016). https://doi.org/10.24230/kjiop.v29i3.411-432