문화기술의 융합 (The Journal of the Convergence on Culture Technology)

  • 제9권1호
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  • Pages.587-594
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  • 2023
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  • 2384-0358(pISSN)
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  • 2384-0366(eISSN)
국제문화기술진흥원 (The International Promotion Agency of Culture Technology)
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메타버스의 지각된 가치와 사용의도에 영향을 미치는 요인에 관한 연구: 메타버스 유경험자와 무경험자의 차이를 중심으로

Study on Factors Affecting Perceived Value and Intention to Use the Metaverse: Focusing on Differences between Metaverse Experienced and Non-Experienced

  • 이미나 (국민대학교 미디어.광고학부) ;
  • 김민정 (동의대학교 미디어.광고학부)
  • 투고 : 2022.11.30
  • 심사 : 2023.01.09
  • 발행 : 2023.01.31
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초록

본 연구의 목적은 확장된 기술수용모델과 가치기반수용모델을 기반으로 메타버스 사용의도에 영향을 미치는 요인들을 다각도로 살펴보기 위함이다. 구체적으로 메타버스 사용경험 유무에 따라 메타버스에 대한 인식의 차이가 있는지, 메타버스 사용의도에 영향을 미치는 요인들에 차이가 있는지 살펴보고자 하였다. 이를 위해, 메타버스의 기술적 특성(상호작용성, 콘텐츠 품질), 지각된 혜택(지각된 유용성, 지각된 즐거움)과 지각된 희생(지각된 위험, 지각된 복잡성) 차원으로 변인을 분류하였고, 대학생을 대상으로 설문조사를 실시하였다. 연구 결과, 메타버스 무경험자에게는 메타버스의 상호작용성과 유용성, 메타버스를 통한 즐거움이 사용의도에 주요한 영향을 미친 반면, 메타버스 유경험자의 경우 메타버스를 통한 즐거움이 사용의도에 가장 큰 영향을 미치는 변인으로 나타났다. 연구 결과를 토대로 메타버스 산업의 지속적인 성장과 발전을 위한 마케팅 전략 측면의 함의를 제시하였다.

The purpose of this study is to examine the factors influencing the intention to use the Metaverse from various angles based on the Extended Technology Acceptance Model and Value-based Adoption Model. Specifically, we examined whether there is a difference in perception of the Metaverse and in factors affecting the intention to use the Metaverse between the Metaverse experienced and non-experienced. For this purpose, the variables were classified into the technical characteristics of the Metaverse (interactivity, content quality), perceived benefits (perceived usefulness, perceived enjoyment), and perceived sacrifices (perceived risk, perceived complexity) and a survey was conducted with university students. The findings of this study indicate that the perceived interactivity, usefulness, and enjoyment of the Metaverse had a major impact on the intention to use the Metaverse for those without Metaverse experience, whereas enjoyment of the Metaverse had the greatest impact on the intention to use the Metaverse for those with Metaverse experience. Based on the study results, we provided marketing strategy implications for continuous growth and development of the Metaverse industry.

키워드

참고문헌

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