Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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A Study on Factors Related to Seniors' Use of Library Digital Information: Focusing on senior users of the National Library of Korea

시니어의 도서관 디지털 정보 이용 요인에 관한 연구 - 국립중앙도서관 시니어 이용자를 중심으로 -

  • 최재은 (이화여자대학교 문헌정보학과, 국립중앙도서관 지식정보서비스과) ;
  • 이정효 (국립중앙도서관 고문헌과) ;
  • 황영은 (국립중앙도서관 장서개발과) ;
  • 문진서 (국립중앙도서관 국제교류홍보팀) ;
  • 안민지 (국립중앙도서관 지식정보서비스과)
  • Received : 2023.11.21
  • Accepted : 2023.12.11
  • Published : 2023.12.30
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Abstract

The purpose of this study is to identify (1) the attitudes of seniors toward library digitalization, (2) factors that lead them to use digital information in libraries, and (3) factors that hinder or prevent them from using digital information in libraries. As a result of conducting 1:1 in-depth interviews with 20 senior users of the National Library of Korea, the majority of seniors had a favorable attitude toward library digitalization. 'Librarian' and 'vision and font size' were found to be the most important factors for seniors' use of digital information. These two factors are factors that enable the use of digital information, but they are also factors that prevent or hinder the use of digital information. In addition, factors for the use of digital information include 'characteristics of the content' and 'convenience', factors for non-use include 'attitude and psychological factors' and 'physical properties of books', and hindering factors include 'website usability issues'.

본 연구의 목적은 시니어가 (1) 도서관 디지털화에 대해 가지고 있는 태도, (2) 도서관에서 디지털 정보를 이용하는 요인, (3) 이용하지 않거나 이용하는데 방해가 되는 요인을 규명하는 것이다. 국립중앙도서관 시니어 이용자 20명을 대상으로 1:1 심층면담을 수행한 결과, 시니어의 과반은 도서관 디지털화에 우호적인 태도를 갖고 있었다. 시니어의 디지털 정보 이용 요인으로는 '사서'와 '시력 및 글자 크기'가 가장 주요한 것으로 나타났다. 이 두 요인은 디지털 정보를 이용하게 하는 요인이면서 동시에 이용하지 못하게 하거나 방해하는 요인이기도 하였다. 그 밖에 디지털 정보 이용 요인으로는 '자료의 특성', '편리성'이 있고, 비이용 요인으로는 '태도 및 심리적 요인', '책의 물성' 등이, 방해 요인으로는 '홈페이지 사용성 문제'가 주요한 것으로 나타났다.

Keywords

Acknowledgement

이 논문은 2023년 국립중앙도서관 연구모임 결과보고서를 수정·보완한 것임.

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