Acknowledgement
This work was supported by the Ministry of Education, South Korea, 2019 and the National Research Foundation of Korea (NRF) grant funded by the Korea government (MSIT) (NRF-2019S1A5A2A03044056).
References
- Lee SH, Ryu CR. Study ofthe effects of taking communicative competence class on communication ability, self-efficacy, speech ability and empathic ability. JSMCR 2020;19(3):155-85.
- Kang YJ, Min JA, Park CS, Jun EY. Comparison of patient needs, patient satisfaction, and communication type of nurses between integrated nursing care service ward and general ward patients. J Korean Acad Soc Home Care Nurs 2021;28(3):317-28. https://doi.org/10.22705/jkashcn.2021.28.3.317
- Gil EH, Oh HY. Outpatients nursing service satisfaction and intent to revisit hospital according to nurses, communication ability and styles. Korean J Health Commun 2014;9(2):143-53. https://doi.org/10.15715/kjhcom.2014.9.2.143
- Lee SK, Hwang KS, Park YD, Beom KC. The relationship between factors influencing smooth communication among dental workers. J Korean Acad Oral Health 2011;35(1):85-92.
- Lee SM, Jun MK. Difference analysis of importance perception and ability of communication among dental hygienists. J Korean Soc Dent Hyg 2020;20(4):491-503. https://doi.org/10.13065/jksdh.20200045
- Kim KS, Choi YK, Ahn JW, Jung EH, Kim ES. A survey on nursing organizational service forforeign patients in tertiary hospitals. J Korean Clin Nurs Res 2015;21(1):53-66. https://doi.org/10.22650/JKCNR.2015.21.1.53
- Statistics on international patients in Korea. Korea Health Industry Development Institute[Internet]. [cited 2022 Sep 03]. Available from: http://www.medicalkorea.or.kr/korp/.
- Park HS, Ha SJ, Park JH, Yu JH, Lee SH. Employment experiences of nurses caring for foreign patients. J Korean Acad Nurs Adm 2014;20(3):281-91. https://doi.org/10.11111/jkana.2014.20.3.281
- Lee EM, Kim SH. Influence of multicultural awareness and cultural sensitivity on intercultural communication skills of the Korean nursing students. JKAIS 2017;18(4):459-68. https://doi.org/10.5762/KAIS.2017.18.4.459
- Sim SH, Seo YJ. Determinants of occupational commitment of dental hygienists. J Korean Soc Hosp Manag 2008;13(1):84-102.
- Park MH, Lee SI, Lee JY, Jang JH. Factors affecting job satisfaction of dental hygienists related to foreign dental health services. J Korean Acad Oral Health 2021;45(3):105-10. https://doi.org/10.11149/jkaoh.2021.45.3.105
- Lee SM, Yun JW, Lee JH. Communication competence in dental healthcare hygienists. J Korean Soc Dent Hyg 2020;20(3):359-67. https://doi.org/10.13065/jksdh.20200033
- Lee JY, Cho HE, Moon SE, Kim YJ, Kim SY, Kang HJ. Factors influencing dental hygienist's job performance. J Korean Soc Dent Hyg 2022;22(3):209-16. https://doi.org/10.13065/jksdh.20220023
- McCroskey LL, Teven JJ, Minielli MC, Richmond McCroskey VP. James C. McCroskey's instructional communication legacy: collaborations, mentorships, teachers, and students. Communication Education 2014;63(4):283-307. https://doi.org/10.1080/03634523.2014.911929
- Kim HR. The effect of experience of transformational leadership of dental hygienists on their empathy and communication efficacy[Master's thesis]. Busan: Univ. of Silla, 2021.
- Gwon AR, Han SJ. Effect of communication competence on the organizational effectiveness in dental hygienists. J Korean Soc Dent Hyg 2015;15(6):1009-17. https://doi.org/10.13065/jksdh.2015.15.06.1009
- Kim SY, Jung SY. Dental English education for Korean dental students: focused on development of foreign patient- dentist communication skills. J Kor Dent Assoc 2022;60(7):402-21. https://doi.org/10.22974/jkda.2022.60.7.001
- Ryu YJ, Lee YM. Influence of cultural competency and intercultural communication on clinical competence of emergency unit nurses caring for foreign patients. J Korean Crit Care Nurs 2021;14(1):40-9. https://doi.org/10.34250/jkccn.2021.14.1.40
- Yang HJ. Office workers' willingness to communicate on online group discussion learning in the post COVID-19 era. MALL 2021;24(1):64-86.
- Lee HJ. A study on developing the metaverse - based English learning program: focusing on ifland. HSS21 2022;13(3):43-56. https://doi.org/10.22143/HSS21.13.3.4
- Park MH, Park JT, Jang JH. Analysis of needs for special purpose English curriculum of dental hygiene students. J Korean Soc Dent Hyg 2021;21(1):41-51. https://doi.org/10.13065/jksdh.20210005