Journal of the Korean Society for Aviation and Aeronautics (한국항공운항학회지)

The Korean Society for Aviation and Aeronautics (한국항공운항학회)
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A Research on the Effect of a Cabin Crews' Low Level of Work Situational Awareness to Their Safety Behavior - Including the Mediation Effect Analysis on Cabin Crew's Forward Planning -

객실승무원의 업무 상황인식 저하가 안전행동에 미치는 영향 연구 - 객실승무원의 계획성 매개변수 효과를 포함하여 -

  • 박인섭 ((주)티웨이항공 객실본부 객실기획팀) ;
  • 김기웅 (한국항공대학교 경영학과) ;
  • 박성식 (한국교통대학교 항공운항학과)
  • Received : 2022.08.22
  • Accepted : 2022.09.02
  • Published : 2022.09.30
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Abstract

Work situational awareness test (WSAT) has been utilized to estimate the fatigue risk of workers who worked with time pressure or latent accident risks at their work environment. Thus researchers decided to use WSAT to estimate fatigue risk of cabin crews of an airline in Korea and to analyze empirically how such risk might have an effect on cabin crew's safety behavior. This was because there had not been enough research on accessing cabin crews' fatigue and analyzing its risk for the flight safety. In addition, the mediation effect of cabin crew's planning was also analyzed through Sobel-test by researchers among external factors such as lack of concentration, attention deficit, distraction and safety behavior. According to empirical analysis, it was found attention deficit and distraction of cabin crews due to fatigue during the flight had a significant negative effect on their planning. Planning was also proven to have mediation effect to cabin crew's safety behavior.

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