The Journal of Information Systems (한국정보시스템학회지:정보시스템연구)

Korea Association of Information Systems (한국정보시스템학회)
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Examining the Factors that Influence the Continuance Intention of the Video Conferencing Solution

비대면 화상회의 솔루션의 지속사용의도에 영향을 미치는 요인에 관한 연구

  • 김현준 (국민대학교 비즈니스IT전문대학원) ;
  • 안현철 (국민대학교 비즈니스IT전문대학원)
  • Received : 2022.04.17
  • Accepted : 2022.09.16
  • Published : 2022.09.30
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Abstract

Purpose This study aims to identify and empirically prove the factors and influence relationships that affect the intention to continue using the video conferencing solution. Design/methodology/approach This study designed a research model by integrating self-efficacy, facilitation condition, event-related fear, and social influencing factors based on the post-acceptance model of IT continuance that explained the relationship between disconfirmation, post-usage usefulness, satisfaction, and continuance intention. Findings As a result of empirical analysis, in this study, it was confirmed that positive disconfirmation and post-usage usefulness had a positive effect on satisfaction, and satisfaction had a positive effect on continuance intention. In addition, we confirmed that self-efficacy and social influence had a positive effect on continuance intention, but event-related fear and facilitating condition had no significant effect.

Keywords

References

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