정보화정책 (Informatization Policy)

한국지능정보사회진흥원 (National Information Society Agency)
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EA(Enterprise Architecture)에서 제공하는 정보가 공공기관 정보화사업수행 활동에 미치는 영향 연구: 관세청 정보화 구축·운영사업 사례를 중심으로

Effects of Information from Enterprise Architecture on Government IT Projects

  • Hyun, Myungjin (ICT and Data Management Division, Korea Customs Service) ;
  • Kim, Miryang (College of Professional Studies, Northeastern University)
  • 투고 : 2022.07.18
  • 심사 : 2022.08.23
  • 발행 : 2022.09.30
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초록

본 연구에서는 EA에서 제공하는 정보가 공공기관 정보화 사업수행 활동에 어떻게 영향을 주는지 살펴보았다. 분석 대상은 관세청 국가 관세망 및 관련 정보화 사업이며 설문 조사를 활용하였다. EA 정보 제공은 정보의 적절성, 충분성, 일관성으로 정의하고 사업수행 활동은 사업관리, 사업 참여, 의사소통, 요구사항 관리, 인력투입으로 정의하여 항목 간 상관분석을 통해 영향도를 제시하였다. EA에서 제공된 정보와 사업관리 툴의 활용도, 인력투입 적정성과는 유의미한 상관관계를 확인할 수 없었다. 담당 공무원은 제공된 정보가 충분하면 사업수행 중 의사 결정에 긍정적인 효과를 주고, 수행업체는 정보가 일관되게 제공된다면 사업에 필요한 자원을 효율적으로 활용할 수 있음을 확인하였다. 연구 결과는 정보화 사업의 성공적인 진행을 위해 사업이 가진 특성과 함께 발주처의 사업환경을 확인하고, 사업을 수행하는 주체별 핵심 역할에 집중하여 사업수행 전략을 수립하는 것이 사업의 성공에 중요하다는 것을 제시하였다.

This paper explores how the provided information from Enterprise Architecture (EA) affects the activities to for performing IT projects. The IT projects analyzed in this paper are projects to for developing and maintaining Korea Customs' UNI-PASS. This research was conducted based on surveys to demonstrate the effects of the information from EA on activities for IT projects. Information from EA is categorized into propriety, sufficiency and consistency. Activities for IT projects are defined as management, participation, communication, requirement management and human resource. Correlational analysis is used to measure the effects of the inf ormation on the defined activities. The analysis, which verifies the provided information by EA, does not have meaningful correlation with project management nor human resource. For public officials in charge, Sufficiency of the information produces a positive effect on decision making. For operation company, consistency of the information encourages utilization of the resources required for the project. This research suggests that strategies for performing IT projects with EA information that can support the verification of characteristic environments of each project and performance of vital activities required by the participants' roles will ensure the success of government IT projects.

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