DOI QR코드

DOI QR Code

Culture Influence on Enterprise Planning Resource (ERP) Implementation In Saudi Arabia's Public Sector

  • Received : 2022.07.05
  • Published : 2022.07.30

Abstract

Enterprise resource planning (ERP) is widely adopted among enterprises and organizations. In recent years, researchers have become increasingly interested in factors related to ERP implementation success. In this paper, top management members, IT professionals, and end-users were interviewed in the study. The study used Hofstede's main cultural dimensions as a theoretical framework to identify cultural characteristics and their influence on ERP implementation within public organizations in Saudi Arabia. The study followed a qualitative methodology approach to carry on the study to investigate the national culture characteristics in Saudi Arabia that may influence ERP implementation success. The study found some culturally related factors that could influence success in ERP implantation projects in Saudi Arabia..

Keywords

References

  1. M. Aldraehim, S. Edwards, and J. Watson, "Cultural impact on e-service use in Saudi Arabia: Results from focus groups." 2012 Ninth International Conference on Information Technology-New Generations, 2012.
  2. M. Saleh, M. Abbad, and M. Al-Shehri, "ERP implementation success factors in Saudi Arabia," International Journal of Computer Science and Security (IJCSS), vol. 7, pp. 15-30, April 2013.
  3. M. Murcia, and E. Whitley, "The effects of national culture on ERP implementation: A study of Colombia and Switzerland," Enterprise Information Systems, vol. 1, pp. 301-325, August 2007. https://doi.org/10.1080/17517570701504294
  4. M. D. Myers, Qualitative Research in Business and Management, 2nd ed., London: Sage, 2013.
  5. D. Cohen, and B. Crabtree, "Qualitative Research Guidelines Project," Robert Wood Johnson Foundation. July 2006. Retrieved December 3, 2015, from http://www.qualres.org/HomeSemi-3629.html
  6. A. Rabaai, "The impact of organizational culture on ERP systems implementation: Lessons from Jordan," Association of Information Systems, 2009.
  7. Celia, Christian, et al. "Ethosomes® and transfersomes® containing linoleic acid: physicochemical and technological features of topical drug delivery carriers for the potential treatment of melasma disorders." Biomedical microdevices 14.1 (2012): 119-130. https://doi.org/10.1007/s10544-011-9590-y
  8. D. Avison, and J. Malaurent, "Impact of cultural differences: A case study of ERP introduction in China," International Journal of Information Management, vol. 27(5), pp. 368-374, 2007. http://doi.org/10.1016/j.ijinfomgt.2007.06.004
  9. J. Saldana, The Coding Manual for Qualitative Researchers. Los Angeles, CA: Sage, 2009. http://www.rebeccawestburns.com/index.php?option=com_lyftenbloggie&view=entry&category=notes&id=4:saldana-j-2009-the-coding-manual-for-qualitative-researchers-los-angeles-ca-sage
  10. A. Rabaai, "The impact of organisational culture on ERP systems implementation: Lessons from Jordan," In Proceedings of the Pacific Asia Conference on Information Systems, R. Bapna, and V. Sambamurthy, Eds. 2009, pp. 1-14. http://eprints.qut.edu.au/29838/1/THE_IMPACT_OF_ORGANISATIONAL_CULTURE_ON_ERP_SYSTEMS_IMPLEMENTATION.pdf
  11. M. Aldraehim, S. Edwards, J. Watson, and T. Chan, "Cultural impact on e-service use in Saudi Arabia: The need for interaction with other humans," International Journal of Advanced Computer Science (IJACS), vol. 3, pp. 56-64, 2013.
  12. X. Thavaruban, "Cultural influences on ERP implementation success," Proceedings of the First Australian Undergraduate Students' Computing Conference, 2003.