Informatization Policy (정보화정책)

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A Literature Review Study in the Field of Artificial Intelligence (AI) Aplications, AI-Related Management, and AI Application Risk

인공지능의 활용, 프로젝트 관리 그리고 활용 리스크에 대한 문헌 연구

  • Received : 2022.05.09
  • Accepted : 2022.05.26
  • Published : 2022.06.30
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Abstract

Most research in artificial intelligence (AI) has focused on the development of new algorithms. But as artificial intelligence has been spreading over many applications and gaining more attention from managers in the organization, academia has begun to understand the necessity of developing new artificial intelligence theories related to AI management. We reviewed recent studies in the field from 2015, and further analysis has been done for 785 studies chosen based on citation numbers of over 20. The results show that most studies have still been in the prototyping application phase of artificial intelligence across different industries. We conclude our study by calling for more research in the application of artificial intelligence in terms of organizational structures and project and risk management.

지금까지의 인공지능 연구는 컴퓨터 분야의 새로운 알고리즘에 관한 것이 대부분이며, 인공지능의 활용 사례연구도 주로 인간과의 대결에서 승리한 것을 보여 주고 있다. 사회와 기업의 지속적인 관심 속에 학계에서도 단순 기술적 측면의 인공지능 연구에서 벗어나 인공지능의 활용적 측면, 특히 조직·전략과의 연계, 인공지능의 활용 리스크 등의 문제에서 이론을 정립하려는 노력이 최근 시도되고 있다. 본 문헌 연구에서는 2015년부터 2022년 현재까지 인공지능의 활용에 관한 연구를 인공지능 활용 분야, 인공지능 프로젝트 관리 그리고 인공지능의 활용 리스크 측면에서 조사하였다. 또한 세부 분석을 위하여 인용 수 20개 이상의 785개 연구에 대하여 세부 분야로 분류하여 조사하였다. 연구 결과 아직 많은 인공지능의 활용연구는 산업 또는 기업 업무별 과거 데이터를 중심으로 한 프로토타이핑 프로젝트 연구에 치우쳐져 있었다. 향후 인공지능 활용을 위한 조직 구조, 프로젝트 선정과 적용과정 등의 연구가 인공지능 활용의 리스크 연구와 함께 필요할 것으로 보인다.

Keywords

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