정보화정책 (Informatization Policy)

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마이데이터 이용자의 프라이버시 태도와 보호의도에 관한 연구: 프라이버시 냉소주의의 영향

A Study on Privacy Attitude and Protection Intent of MyData Users: The Effect of Privacy cynicism

  • Jung, Hae-Jin (Department of Media & Social Informatics at Hanyang University) ;
  • Lee, Jin-Hyuk (Graduate School of Media Informatics at Hanyang University)
  • 투고 : 2022.01.27
  • 심사 : 2022.04.12
  • 발행 : 2022.06.30
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초록

이 연구는 마이데이터 이용자의 프라이버시 태도와 보호의도에 대한 프라이버시 냉소주의 4개 차원(불신, 불확실성, 무기력, 체념)의 영향 관계를 분석했다. 연구결과, 마이데이터 이용자의 인터넷 활용능력은 프라이버시 냉소주의 차원 중 '체념'에 통계적으로 유의미하게 부정적인 영향을 미치는 것으로 나타났다. 둘째, 프라이버시 위험은 프라이버시 냉소주의 차원 중 마이데이터 사업자에 대한 '불신', 프라이버시 통제에 대한 '불확실성' 및 '무기력'에 긍정적 영향을 준다. 셋째, 프라이버시 염려는 프라이버시 냉소주의 차원인 '불신', '불확실성'에 통계적으로 유의미한 긍정적 영향, '체념'은 부정적인 영향을 미치는 것으로 분석됐다. 넷째, 프라이버시 냉소주의 차원의 '체념'은 프라이버시 보호의도에 부정적인 영향을 미치는 것으로 나타났다. 종합하면, 마이데이터 이용자의 인터넷 활용능력은 프라이버시 냉소주의를 완화할 수 있는 변인이나, 프라이버시 위험과 프라이버시 염려는 프라이버시 냉소주의를 강화하는 변인으로 나타났다. 프라이버시 냉소주의 중 '체념'은 프라이버시 염려를 상쇄시키고, 프라이버시 보호의도를 낮춘다. 이는 프라이버시 노출에 대한 위험 또는 염려의 상황에서 프라이버시 냉소주의가 이러한 상황을 벗어나게 하는 인지적 메커니즘으로 기능한다는 기존 연구 결과들을 뒷받침한다.

This article analyzes the relationship between the privacy attitudes of MyData users and the four dimensions of privacy cynicism (distrust, uncertainty, powerlessness, and resignation) as to privacy protection intentions through a structural equation model. It was examined that MyData user's internet skills had a statistically significant negative effect on 'resignation' among the privacy cynicism dimensions. Secondly, privacy risks have a positive effect on 'distrust' in MyData operators, 'uncertainty' in privacy control, and 'powerlessness' in terms of privacy cynicism. Thirdly, it was analyzed that privacy concerns have a positive effect on the privacy cynicism dimensions of 'distrust' and 'uncertainty', with 'resignation' showing a negative effect. Fourthly, it was found that only 'resignation' as a dimension of privacy cynicism showed a negative effect on privacy protection intention. Overall, MyData user's internet skills was analyzed as a variable that could alleviate privacy cynicism. Privacy risks are a variable that reinforces privacy cynicism, and privacy concerns reinforce privacy cynicism. In terms of privacy cynicism, 'resignation' offsets privacy concerns and lowers privacy protection intentions.

키워드

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