Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
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The Effects of Educational Contents and Organizational Characteristics on Learning Transfer and Organizational Effectiveness: Targeting Franchise Companies

교육콘텐츠 특성과 조직 특성이 학습전이 및 조직효과성에 미치는 영향 : 프랜차이즈 기업을 중심으로

  • Kwon, Min-Hee (Dept. of Smart Convergence Consulitng, Hansung University) ;
  • Yoo, Yoo-Yeon (Dept. of Smart Convergence Consulitng, Hansung University)
  • 권민희 (한성대학교 스마트융합컨설팅학과) ;
  • 유연우 (한성대학교 스마트융합컨설팅학과)
  • Received : 2022.03.09
  • Accepted : 2022.05.20
  • Published : 2022.05.28
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Abstract

Because of the need of actual performance of education, this study aims to understand how the factors of educational content and organizational characteristics affect organizational commitment and work performance, which are organizational effects, through learning transfer. As a result, task value, job relevance, and organizational compensation had a significant effect on learning transfer, learning transfer had a significant effect on organizational commitment and work performance, and organizational commitment had a significant effect on work performance. In order to increase the learning transfer of education, when specifying the connection with the actual job and strengthening the compensation system of the members, the learning transfer can be increased and eventually connected to performance. Since limited variables are considered, a more representative sample or professional group should be extracted through future research. In future studies, it will be possible to closely grasp the relationship between learning transfer and organizational effectiveness by setting representative samples and specifying variables.

실제 교육훈련의 실적에 대한 기대가 충족되지 못하며 조직의 생산성을 향상시키기 위한 연구의 필요성이 대두되는 상황에서 본 연구는 학습전이모형을 바탕으로 교육콘텐츠 특성 요인과 조직 특성 요인에 따라 학습전이에 어떠한 영향을 미치는지 파악하고 학습전이를 통해 조직효과성인 조직몰입과 업무성과에 어떠한 영향을 미치는지 파악하고자 한다. 이를 위해 선행연구고찰을 기반으로 이론적 연구 및 실증연구를 병행하였으며, 교육콘텐츠, 조직특성, 학습전이 및 조직효과성 각각의 요인에 대한 영향관계를 검증하였다. 연구 결과, 과제가치, 직무연관성, 조직보상이 학습전이에 유의한 영향을 미쳤으며 학습전이는 조직몰입과 업무성과에, 조직몰입은 업무성과에 유의한 영향을 미치는 것으로 나타났다. 본 연구를 통하여 학습전이가 조직효과성에 영향을 미치며 기업의 성과로 확장시킬 수 있음을 확인하였다. 또한 직무연관성을 구체화하고 보상시스템을 강화해야 조직몰입과 업무성과로 연결되어 기업의 교육훈련성과를 높일 수 있을 것이다. 본 연구는 특정 산업을 모집단으로 설정한 한계점이 존재하므로 보다 대표성을 지닌 표본 집단을 추출하여 학습전이와 조직효과성에 대한 영향관계를 세밀히 파악할 수 있을 것이다.

Keywords

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