한국융합학회논문지 (Journal of the Korea Convergence Society)

  • 제13권4호
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  • Pages.477-485
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  • 2022
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  • 2233-4890(pISSN)
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  • 2713-6353(eISSN)
한국융합학회 (Korea Convergence Society)
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헤어미용 서비스 종사자의 긍정심리자본이 직무성과와 직무만족에 미치는 영향에 대한 융합적 연구

A convergence study on the effects of positive psychological capital on job performance and job satisfaction of hair beauty service workers

  • 이현서 (서영대학교 뷰티미용과)
  • 투고 : 2022.02.28
  • 심사 : 2022.04.20
  • 발행 : 2022.04.28
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초록

본 연구는 헤어미용 서비스 종사자의 긍정심리 자본이 직무성과와 직무만족에 미치는 영향의 차이를 파악하여 헤어미용 서비스 교육의 활성화를 도모할 수 있는 기초자료를 제공하고자 수행하였다. 이를 위해 연구는 헤어미용 서비스 종사자의 긍정심리자본이 직무성과와 직무만족에 미치는 영향을 실증적으로 검증하고자 광주·대구·경북지역 헤어미용 서비스에 종사하는 280명을 대상으로 하였다. 연구결과, 헤어미용 서비스 종사자의 긍정심리자본은 직무성과와 직무만족에 영향을 미치며, 긍정심리자본 하위요인 중 희망과 낙관주의는 직무성과와 직무만족 모두에서 영향을 미치는 것으로 나타났다. 따라서 헤어미용 서비스 종사자의 긍정심리자본을 강화하기 위해 직무성과와 직무만족을 증진할 수 있는 융합적인 프로그램 개발과 전략을 마련하여 헤어미용 서비스 분야에 적용해야 할 것이다.

This study was conducted to provide basic data to promote hair beauty service education by identifying the difference in the effect of positive psychological capital on job performance and job satisfaction of hair salon workers. For this purpose, in order to empirically verify the effect of positive psychological capital on job performance and job satisfaction of hair salon workers, 280 people engaged in hair salon workers in Gwangju, Daegu and Gyeongsangbuk-do were targeted. As a result of the study, positive psychological capital of hair and hair salon workers affects job performance and job satisfaction, and among the sub-factors of positive psychological capital, hope and optimism appear to affect both job performance and job satisfaction. Therefore, in order to strengthen the positive psychological capital of hair salon workers, it is necessary to develop a convergence program development and strategy that can enhance job performance and job satisfaction and apply it to the hair beauty service field.

키워드

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