Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Influence of Servant Leadership on Safety Behavior: the Mediating Effect of Psychological Safety and Moderating Effect of Perspective Taking

서번트 리더십이 안전 행동에 미치는 영향: 심리적 안전감의 매개 효과 및 조망 수용의 조절 효과

  • Kim, Byung-Jik (Department of Business Administration, University of Ulsan)
  • Received : 2022.02.27
  • Accepted : 2022.04.20
  • Published : 2022.04.28
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Abstract

The current paper not only investigates the intermediating process of the association between servant leadership and safety behavior, but also tries to find a factor which enhances the positive influence of servant leadership. To do that, this study tried to identify the mediating effect of employee's psychological safety between servant leadership and safety behavior, as well as the moderating influence of perspective taking ability in the servant leadership-psychological safety link. By utilizing 3 wave survey data from 235 employees in Korean companies with conducting structural equation modeling(SEM), this paper found that servant leadership had a positive influence on safety behavior through mediating effect of employee's psychological safety. In addition, the perspective taking ability positively moderated the positive impact of servant leadership on psychological safety.

본 연구에서는 서번트 리더십이 안전 행동에 어떤 영향을 미치는지 살펴보았을 뿐만 아니라, 이 두 변인 사이의 작동 기제, 즉 매개 변인 및 조절 변인에 대해 탐색하였다. 이를 위해 본 연구에서는 서번트 리더십과 안전 행동 사이에서 구성원들의 심리적 안전감이 매개할 것이며, 이에 더해 이들의 관점 수용 능력이 서번트 리더십과 심리적 안전감 사이를 조절할 것이라는 가설을 설정하였다. 이를 실증적으로 검증하고자, 국내 기업에 재직 중인 235명의 직원들로부터 세 시점에 걸쳐서 수집한 설문 조사 자료를 활용하여 구조 방정식 모형 분석을 실시했다. 분석 결과, 서번트 리더십은 직원들의 심리적 안전감을 매개로 안전 행동을 향상시켰다. 이에 더해서, 관점 수용 능력은 서번트 리더십이 심리적 안전감에 미치는 긍정적 영향력을 증폭시켰다.

Keywords

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