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장애인지역사회재활시설 종사자의 분배공정성과 소진의 관계에서 임파워먼트의 매개효과

The Mediating Effect of Empowerment between the Distributive Justice and the Burnout of Personnel in Community Rehabilitation Facilities

  • 이병록 (건양대학교 사회복지학과)
  • 투고 : 2021.12.28
  • 심사 : 2022.03.20
  • 발행 : 2022.03.28

초록

본고는 장애인지역사회재활시설 종사자들의 분배공정성이 소진에 미치는 영향관계에서 임파워먼트의 매개효과를 분석하고자 하였다. 대전과 충남 지역의 장애인지역사회재활시설 종사자 321명을 대상으로 한 설문조사자료를 검증하였다. 주요 분석방법은 SPSS/AMOS 18.0을 활용한 확인적요인분석과 구조방정식모형분석이다. 분석결과, 장애인지역사회재활시설 종사자의 분배공정성이 소진에 대한 영향과 임파워먼트의 매개효과가 검증되었다. 장애인지역사회재활시설 종사자들의 소진을 감소시키기 위한 방안을 제안하고자 한다. 첫째, 종사자들의 분배공정성 인식을 높이기 위해 능력과 업무량에 대한 객관적 평가에 의한 보상, 투명한 보상체계의 구축, 비정규직의 근무여건 개선 등이 요구된다. 둘째, 종사자들의 임파워먼트를 향상시키기 위해 관리자들을 대상으로 한 리더쉽 교육과 프로그램의 운영, 종사자들의 프로그램에 대한 자발적 참여, 슈퍼비전의 제공과 임파워먼트의 교육 등이 필요하다.

This study verified the influence of distributive justice on burnout and inspected the mediating effect of empowerment of personnel in rehabilitation facilities. We surveyed 321 personnel in facilities of Daejeon and Chungnam areas. The main methods are structural equation model analysis and confirmatory factor analysis. The important analysis result is that distributive justice influenced burnout negatively and mdiating effect of empowerment was identified. According to analysis results, some measurements were proposed to reduce personnels' burnout. For increasing distribution fairness, compensation by objective evaluation of ability and workload, establishment of transparent compensation system, improvement of working conditions of irregular workers are required. In order to improve empowerment, leadership education for managers and operation of related programs, voluntary participation of employees in programs, provision of supervision and education of empowerment are needed.

키워드

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