Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Mediating Effect of Organizational Commitment between Directors' Leadership and Employees' Turnover Intention in Senior Clubs

시니어클럽 관장의 리더십과 종사자의 이직의도의 관계에서 조직몰입의 매개효과

  • 이병록 (건양대학교 사회복지학과)
  • Received : 2021.11.16
  • Accepted : 2022.02.20
  • Published : 2022.02.28
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Abstract

This research analyzed the influencing relationship between directors' leadership and employees' turnover intention in senior clubs. This also verified mediating effect of organizational commitment. A survey of 297 employees in Chungcheong and Daejean was conducted. The analysis result is that the effect of directors' leadership on employees' turnover intention and the mediating effect of organizational commitment are significant. For reducing employees' turnover intention, the following measures are needed. To advance directors' leadership, the attitude of supporting the dedication and growth of the workers, the creation of a cooperative atmosphere among the workers, and the development and operation of human-centered leadership education and programs are needed. To promote employees' orgnanizational commitment, job allocation considering competence/characteristics, support for professionalism improvement, granting authority and responsibility necessary for job performance, and preparing appropriate compensation and promotion system is required.

본 연구는 시니어클럽 관장의 리더십과 종사자의 이직의도의 관계 그리고 조직몰입의 매개효과를 검증하였다. 충청과 대전 지역 시니어클럽 24개소의 종사자 297명을 대상으로 한 설문조사 자료를 분석하였다. 주요 자료분석방법은 SPSS/AMOS 18.0 통계프로그램을 활용한 빈도분석과 신뢰도분석을 비롯하여 상관관계분석과 확인적 요인분석, 그리고 구조방정식모형 등이다. 관장의 리더십이 종사자의 이직의도에 대한 영향과 조직몰입의 매개효과가 유의미하게 분석되었다. 시니어클럽 종사자의 이직의도를 감소시키기 위한 방안은 첫째, 관장의 리더십을 개선하기 위해 종사자들에 대한 헌신적이고 성장을 지원하려는 자세, 종사자들 간에 협력적인 분위기 조성, 사회복지의 가치에 부합하는 인간중심적인 리더십을 함양시키는 교육과 프로그램의 개발 및 운영 등이 필요하다. 둘째, 종사자들의 조직몰입을 증진시키기 위해 역량과 특성을 고려한 업무배정과 전문성 향상을 위한 지원, 업무수행에 필요한 권한과 책임의 부여, 적절한 보상과 승진체계의 규정 마련 등이 요구된다.

Keywords

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