KSCE Journal of Civil and Environmental Engineering Research (대한토목학회논문집)

Korean Society of Civil Engeneers (대한토목학회)
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Preliminary Research on Changes in User Awareness Since Operation of Bravo-Taxi as Gyeongsangnam-do DRT

경남형 DRT 브라보택시 도입 이후 이용자 의식변화 기초연구

  • Received : 2021.07.26
  • Accepted : 2021.08.23
  • Published : 2022.02.01
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Abstract

Gyeongsangnam-do has been operating Bravo-taxi, a Gyeongnam-type DRT using taxi vehicles, since 2017 to guarantee the right of mobility for residents who live in areas lacking public transportation. This research investigated and analyzed changes in users' awareness over two years from beginning of Bravo-taxi operation in Gyeongsangnam-do, which started operating Bravo-taxis in 2017, targeting sites lacking public transportation. Through this study, the positive effects of taxi-type DRT were confirmed, such as improving the mobility of residents in areas underprivileged by public transportation, reducing required time for trips, and increasing preference for Bravo-taxis compared to existing buses. On the other hand, problems with the current Bravo-taxi system were also identified. In some areas, it was found that there were not enough coupons for Bravo-taxis, or in the case of Bravo-taxis operating at fixed times, the user's desired time and operating time did not match, resulting in lower satisfaction. The results of this research are expected to be utilized as basic data for service continuity of taxi-type DRT in operation by other local governments.

경상남도에서는 경남 내 대중교통 서비스 소외지역 주민의 이동권을 보장하기 위해 2017년부터 택시차량을 활용한 경남형 DRT인 브라보택시를 운영 중이다. 본 연구는 2017년 브라보택시를 운행하기 시작한 경상남도의 대중교통 소외지역을 대상으로, 브라보택시 운행 이후 이용자의 의식변화를 2년에 걸쳐 조사·분석하였다. 본 연구를 통해 대중교통 소외지역 주민의 이동성 제고, 이동시 소요시간 감소, 기존 버스대비 브라보택시 선호도 증가 등 택시형 DRT의 긍정적인 효과를 확인하였다. 반면, 현재 브라보택시 제도의 문제점도 파악할 수 있었다. 일부 지역에서는 브라보택시의 이용쿠폰이 충분하지 않거나, 고정된 시간에 운행하는 브라보택시의 경우 이용자가 원하는 시간대와 운행시간대가 맞지 않아 만족도가 떨어지는 것으로 나타났다. 본 연구의 결과는 타 지자체에서 운행 중인 택시형 DRT의 서비스 지속성을 위한 기초자료로써 활용될 수 있을 것으로 기대한다.

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