Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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The Convergence Factors of Turnover and Effect of Job Satisfaction of Physical Therapist in Residential Facility for the Disabled on Job Commitment

장애인 거주시설 물리치료사의 직무 만족이 직무몰입에 미치는 영향과 융합적 이직 요인

  • Jeong, Se-Hoon (Social Welfare Corporate Body Seung-ga-won) ;
  • Ro, Hyo-Lyun (Division of Physical Therapy, Kangwon National University)
  • 정세훈 (사회복지법인 승가원) ;
  • 노효련 (강원대학교 물리치료학과)
  • Received : 2021.10.28
  • Accepted : 2022.01.20
  • Published : 2022.01.28
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Abstract

This study investigated the effects of job satisfaction on job commitment and turnover factors of physical therapists working in residential facilities for the disabled. Job satisfaction (23 questions) and organizational commitment (11 questions) were investigated for 122 physical therapists working in residential facilities for the disabled. As a result of the study, the job satisfaction of physical therapists working in residential facilities for the disabled was 3.16, and the level of organizational commitment was 3.29, which was moderate. Among job satisfaction, higher self-esteem, superior and welfare system, communication, and satisfaction with colleagues showed higher organizational commitment. Self-esteem, supervisor and welfare system, communication, and co-worker factors were found to affect emotional commitment. Physical therapists working in residential facilities for the disabled pointed out dissonance between their boss and colleagues, poor working environment, salary problems, and excessive work as factors for turnover. In order to increase organizational commitment of physical therapists working in residential facilities for the disabled, it seems that respect for their work and improvement of relationships with superiors and colleagues are necessary.

본 연구는 장애인 거주시설에 근무하고 있는 물리치료사들의 직무 만족이 직무몰입에 미치는 영향과 이직요인을 알아보았다. 장애인 거주시설에 근무하는 물리치료사 122명을 대상으로 직무 만족도(23문항)와 조직 몰입도(11문항)를 알아보았고 이직 요인 9문항, 일반적인 특성 7문항으로 구성된 구조화된 설문지를 이용한 조사였다. 연구결과, 장애인 거주시설에 근무하고 있는 물리치료사의 직무 만족은 3.16, 조직 몰입도는 3.29로 중간 정도로 나타났다. 직무만족도 중 자부심, 상사 및 복지제도, 의사소통, 동료 요소가 정서적 몰입도에 영향을 주는 것으로 나타났다(p<.001). 장애인 거주시설에서 근무하는 물리치료사들은 상사와 동료와의 불협화음, 근무환경 열악, 급여문제, 과다한 업무를 이직 요인으로 지적하였다. 장애인 거주시설에 근무하는 물리치료사들의 조직 몰입을 높이기 위하여서는 그들의 업무에 대한 존중과 상사와 동료와의 관계 개선이 필요한 것으로 보인다.

Keywords

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