References
- Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual Foundation and Research Issues. MIS Quarterly, 25(1), 107-136. https://doi.org/10.2307/3250961
- Anderson, J. C., & Narus, J. A. (1984). A model of the distributor's perspective of distribution-manufacturer working relationships. Journal of Marketing, 48(3), 62-74. https://doi.org/10.1177/002224298404800407
- Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1)87-11. https://doi.org/10.2307/25148669
- Brown, J. R., Lusch, R. F., & Nicholson, C. Y. (1995). Power and relationships commitment: Their impact on marketing channel member performance. Journal of Retailing, 71(4), 363-392. https://doi.org/10.1016/0022-4359(95)90019-5
- Cerne, M., Nerstad, C. G., Dysvik, A., & Skerlavaj, M. (2014). What goes around comes around: Knowledge hiding, perceived motivational climate, and creativity. Academy of Management Journal, 57(1), 172-192. https://doi.org/10.5465/amj.2012.0122
- Chesbrough, H. (2007). The market for innovation: Implications for corporate strategy. California Management Review, 49(3), 45-66. https://doi.org/10.2307/41166394
- Cho, N. M., & Oh, S. J. (2018). The effect of absorption capacity and waste capacity on the innovation behavior of members in the organization: Focused on knowledge creation and knowledge sharing. Korean Business Education Review, 33(3), 261-289. https://doi.org/10.23839/kabe.2018.33.3.261
- Gong, M. W., Lee, Y. N., (2018). The effects of perceived organizational support and knowledge management system quality on knowledge sharing: The mediating role of trust. Korean Journal of Human Resource Development Quarterly, 21(3), 165-188. https://doi.org/10.18211/kjhrdq.2019.21.3.007
- Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization Science, 7(4), 375-387. https://doi.org/10.1287/orsc.7.4.375
- Han, S. L., & Lee, S. H. (2011). Effect of service convenience on the relationship performance in b2b markets: Mediating effect of relationship factors. Journal of Channel and Retailing, 16(4), 65-93.
- Homburg, C., & Stock, R. M. (2004). The link between salespeople's job satisfaction and customer satisfaction in a business to business context: A dyadic analysis. Journal of the Academy of Marketing Science, 32(2), 144-158. https://doi.org/10.1177/0092070303261415
- Hussler, C., & Ronde, P. (2015). To be or not to be franchised? knowledge-based perspective. Knowledge Management Research and Practice, 13(4), 429-445. https://doi.org/10.1057/kmrp.2013.61
- Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337-359. https://doi.org/10.1177/1534484303257985
- Jeon, J. H. (2012). The impact of perceived organizational support and trust in top management on knowledge sharing: Centered on the mediating effect of organizational commitment. Korean Business Education Review, 27, 15-182.
- Jung, K. Y., Song, Y. R., & Jung, Y. S. (2016). The effect of knowledge management influence on the knowledge management activity and management performance:Focusing on a moderating effect of innovation behavior. Korean Computers and Accounting Review, 14(1), 39-63.
- Kang, S. M. (2017). An empirical study on social capital in technology cooperation network, knowledge management activities, innovation, relationship satisfaction, and relationship investment: Focused on Korean small and medium sized firms. Management & Information Systems Review, 26(1), 41-57.
- Kang, S. M., IM, S. H. (2020). The effects of franchisor's support in the franchise system. Journal of Product Research, 3(5), 71-79.
- Kang, Y. S., & Cho, B. Y. (2021). Effects of knowledge management activities on financial performance: Focusing on the mediating effects of enterprise-level resilience. Knowledge Management Review, 22(1), 139-154. https://doi.org/10.15813/KMR.2021.22.1.008
- Kaufman, A., Wood, C. H., & Theyel, G. (2000). Collaboration and technology linkages: A strategic supplier typology. Strategic Management Journal, 21(6), 649-663. https://doi.org/10.1002/(SICI)1097-0266(200006)21:6<649::AID-SMJ108>3.0.CO;2-U
- Kim, C. B., & Park, W. S. (2018). A study on the effect of food service franchise's support system on franchise's trust, financial performance and intention of multi-store operation. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 13(5), 87-102. https://doi.org/10.16972/apjbve.13.5.201810.87
- Kim, H. J., & Seol, H. D. (2016). The effect of trust, conflict, and knowledge sharing on individual creativity. Korean Journal of Business Administration, 29, 71-735.
- Kim, H. K., Lee, S. H., & Song, J. H. (2010). A study on construct and consequence of relationship quality in B2B. Journal of Digital Convergence, 8(3), 15-168.
- Kim, H. J., Shim, D. S. (2017). Antecedents and consequences of knowledge sharing and knowledge hiding. Korean Journal of Business Administration, 30(12), 2085-2104.
- Kim, J. H., & Kim, S. H. (2014). The effects of franchise relationship satisfaction and service orientation on customer satisfaction and repurchase intention in dining franchise system. Foodservice Industry Journal, 10(1), 29-42.
- Kim, M. J., Oh, S. J., & Noh, W. H. (2015). The effects of franchisor's operation and supervising support on commitment, relationship satisfaction and cooperation. Journal of Channel and Retailing, 20(2), 115-137. https://doi.org/10.17657/jcr.2015.04.30.6
- Kim, S. A., & Kim, Y. G. (2000). An exploratory study on the organization knowledge discovery process. Knowledge Management Review, 1(1), 91-107.
- Ko, Y. J., Knag, J. S., Kim, J. K., & Ko, I. S. (2014). A study on the impact factors of knowledge sharing behavior and community revitalization and the moderating effect of willingness of knowledge contributing - A focus on professional and nonprofessional knowledge community. Korean Management Review, 43(6), 2175-2199.
- Kumar, V. E., Venkatesan, J. R., & Leone, R. (2011). Is market orientation a source of sustainable competitive advantage or simply the cost of competing. Journal of Marketing, 75(1), 16-30. https://doi.org/10.1509/jmkg.75.1.16
- Kwon, U., & Kim, G.-J. (2002). A causal analysis of PAD, attachment behavior, knowledge sharing, and new product innovativeness. Korean Management Review, 31(4), 1039-1068.
- Lee, H.-J., & Cha, Y.-J. (2006). An empirical study on the relationship between activities of knowledge management and work performances: A structural equation approach. Korean Public Administration Review, 40(3), 105-127.
- Lee, C. W. (2020). A study on the team leader's knowledge transfer system for improving sports team performance. Asia Pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology, 10(4), 93-103.
- Lee, H., & Choi, B. (2003). Knowledge management enablers, processes and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228. https://doi.org/10.1080/07421222.2003.11045756
- Lee, Y. A., Noh, H., & Kim, I. (2015). The effects of organizational learning capability on perceived organizational innovativeness, voice behaviors and knowledge sharing behaviors in hotel industry : The moderating role of employee's position level. Journal of the Korea Academic Society of Tourism and Leisure, 27(2), 5-20.
- Li, Y. (2019). knowledge management exploring the fundamental theory effect of corporate knowledge management for strengthening marketing strategy applications. International Journal of Organizational Innovation, 12(1), 200-241.
- Liebowitz, J. (2001). Knowledge management: Learning from knowledge engineering, US: CRC Press.
- Lim, S. J., & DO, S. H. (2011). An analysis of relationship between knowledge management, total quality management (TQM) and innovation performance. Journal of Finance and Accounting Information, 11(2), 81-97.
- Masa, S., & Testa, S. (2009). A knowledge management approach to organizational competitive advantage: Evidence from the food sector. European Management Journal, 27(2), 129-141. https://doi.org/10.1016/j.emj.2008.06.005
- MOFCOM (2019). Ministry of Commerce People's Republic of China Retrieved from http://english.mofcom.gov.cn/Statistics Korea.
- Oyemomi, O., Liu, S., & Neaga, I. (2015). The contribution of knowledge sharing to organizational performance and decision making: A literature review. Decision Support Systems IV - Information and Knowledge Management in Decision Processes, 1(2), 1-12.
- Paswan, A, K., & Witman, C. M. (2009). Knowledge management and franchise systems. Industrial Marketing Management, 38(2), 173-180. https://doi.org/10.1016/j.indmarman.2008.12.005
- Pine, R. (2002). China's hotel industry: Serving a massive market. The Cornell Hotel and Restaurant Administration Quarterly, 43(3), 61-70. https://doi.org/10.1016/S0010-8804(02)80019-2
- Pine, R., & Phillips, P. (2005). Performance comparisons of hotels in China, International Journal of Hospitality Management 24(1), 57-73. https://doi.org/10.1016/j.ijhm.2004.04.004
- Pine, R., Zhang, H.Q., & Qi, P. (2000). The challenge and opportunities of franchising in China's hotel industry. International Journal of Contemporary Hospitality Management, 12(5), 300-307. https://doi.org/10.1108/09596110010339670
- Reiche, B. S., Harzing, A. W., & Pudelko, M. (2015). Why and how does shared language affect subsidiary knowledge inflows? A social identity perspective. Journal of International Business Studies, 46(5), 528-551. https://doi.org/10.1057/jibs.2015.3
- Singh, S., & Ranchhod, A. (2004). Market orientation and customer satisfaction: Evidence from British machine tool industry. Industrial Marketing Management, 33(2), 135-144. https://doi.org/10.1016/S0019-8501(03)00056-7
- Skinner, S. J., Gassenheimer, J. B. & Kelley, S. W. (1992). Cooperation in Supplier-Dealer Relations. Journal of Retailing, 68(2), 174-193.
- Song, M. K., Yon, H. S., & Yon, H. H. (2015). The effects of social capital of culinary employees (Cok) upon knowledge sharing, job satisfaction and knowledge-sharing intention. Journal of the Korean Hospitality and Tourism Academy, 24(4), 179-193.
- Tang, F.F., Xi, Y., Chen, G., & Wang, R. (2006). Ownership, corporate governance, and management in the state-owned hotels in the People's Republic of China. Cornell Hotel and Restaurant Administration Quarterly, 47(2), 182-191. https://doi.org/10.1177/0010880405284845
- Teece, D. J. (2000). Managing intellectual capital: Organizational, strategic, and policy dimensions. Oxford: Oxford University Press.
- Teece, D. J. (2007). Explicating Dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319-50. https://doi.org/10.1002/smj.640
- Wang, S., & Nope, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131. https://doi.org/10.1016/j.hrmr.2009.10.001
- Wang, Z., & Wang, N. (2012)., Knowledge sharing, innovation and firm performance. Expert Systems with Applications, 39(10), 8899-8908. https://doi.org/10.1016/j.eswa.2012.02.017
- Yoo, D. K., Lee, Y. K., & Lee, S. H. (2012). The effects of knowledge sharing, interdependence, mutual benefit sharing on franchise information system performance. Journal of the Korea Knowledge Management Society, 13(2), 53-57. https://doi.org/10.15813/kmr.2012.13.2.004