과제정보
본 논문은 2020년 상명대학교 교내연구비를 지원받아 수행하였음.
참고문헌
- Hyun Chul Jung, Kwang-Kyu Seo, An Efficient Cloud Service Quality Performance Management Method Using a Time Series Framework, Journal of the Semiconductor & Display Technology, Vol. 20(2). pp. 120-125, 2021.
- Kwang-Kyu Seo, A Study on Factors Affecting a User's Behavioral Intention to Use Cloud Service for Each Industry, Journal of Service Research and Studies, Vol.10(4), pp. 57-70, 2020.
- K R. Kaplan, D. Norton, Using the Balanced Scorecard as a Strategic Management System, Harvard Business Review, 1996.
- B. Meyerson, Using a balanced scorecard framework to leverage the value delivered by IS, Information Technology Evaluation Method and Management, IDEA Group Publishing, pp. 212-230, 2001.
- GAO, Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments, GAO/AIMD-98-89, pp. 33-44, 1998.
- Dana T. Edberg, Creating a Balanced is Measurement Program, Information Systems Management, pp.32-40, 1997,
- Peter Verleun, Egon Berghout, Maarten Looijen, Roel van Rijnbach, Management of large balanced scorecard implementations: the case of a major insurance company, Information technology evaluation methods and management, Idea Group Publishing, pp. 231 - 239, 2001.
- Ji-Hye Shin, Jung-Sik Choi, In-Han Kim, Development of IT BSC-based Assessment System to Measure BIM Performance for Architectural Design Firms, Vol. 32(1), PP. 4-12, 2016.
- Jae Yong Yang. Sang-Ryul Lee, A Study on the Priority-Gap Measurement of Performance Factors Before and After Introduction of Electronic Price Information System in Retail Stores using IT-BSC and AHP, Information Systems Review, Vol 22(2), pp. 53-76, 2020. https://doi.org/10.14329/isr.2020.22.2.053