Knowledge Management Research (지식경영연구)

The Knowledge Management Society of Korea (한국지식경영학회)
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Impact of Work Value Perceived by Chinese Post-90s Employees on Their Job Satisfaction and Turnover Intention

90년대생 중국 근로자가 인식하는 직업가치가 직무만족과 이직의도에 미치는 영향

  • Received : 2021.09.09
  • Accepted : 2021.09.16
  • Published : 2021.09.30
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Abstract

Owing to COVID-19 pandemic and global recession, enterprises are facing more and more fierce competition. Under this situation, retaining as much as recruiting good employees has become a top priority for organization. However, post 90s, with very different characteristics from traditional workers, entered the labor market, and both employers and employees suffered from post-90's high turnover rate. Therefore, this study focuses on Chinese post-90s and examined the effects of work values they pursue (utilitarian orientation, interest congruence, long-term development, and innovativeness) on job satisfaction and turnover intention. In addition, the groups with less than or more than one year of service were compared and analyzed. A total of 267 Chinese workers born in the 90s participated in the survey. Our research findings show that utilitarian orientation affects both job satisfaction and turnover intention, but interest congruence only affects job satisfaction while innovation only affects turnover intention. And the moderating effect of tenure of service was partially verified. Various implications based on the result were discussed.

코로나 19와 경기침체의 영향으로 기업들은 극심한 경쟁상황에 놓이게 되었다. 이러한 상황에서 우수한 직원을 선발하는 것 뿐만 아니라 유지하는 것 또한 기업이 당면한 최우선 과제가 되었다. 하지만 기존의 근로자들과는 매우 다른 성향을 가진 90년대생들이 노동 시장에 진입하게 되었고, 이들의 높은 이직률로 인해 기업과 근로자 모두 어려움을 겪게 되었다. 이에 본 연구에서는 중국의 90년대생 근로자에 주목하여, 이들이 추구하는 직업가치(실용주의, 직업-흥미일치, 장기개발, 혁신성)가 직무만족과 이직의도에 미치는 영향을 살펴보고, 근무시간이 1년 미만인 그룹과 1년 이상인 그룹을 비교 분석하였다. 총 267명의 90년대생 중국 근로자의 응답을 통해 연구모형을 검증한 결과, 실용주의는 직무만족과 이직의도에 모두 영향을 주었지만, 직업-흥미일치는 직무만족에만, 혁신성은 이직의도에만 영향을 주었다. 근무기간의 조절효과는 부분적으로 검증되었고, 연구결과에 따른 다양한 시사점이 논의되었다.

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