Journal of Smart Tourism

Smart Tourism Research Center, Kyung Hee University (경희대학교 스마트관광연구소)
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A Framework of Implications for Smart Tourism Development in Hong Kong

  • Ye, Huiyue (School of Hotel and Tourism Management, The Hong Kong Polytechnic University) ;
  • Zhang, Ke (b School of Geographic Information and Tourism, Chuzhou University) ;
  • Law, Rob (School of Hotel and Tourism Management, The Hong Kong Polytechnic University)
  • Received : 2021.01.12
  • Accepted : 2021.03.23
  • Published : 2021.03.31
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Abstract

Smart tourism, a promising development trend for destinations, has drawn growing attention from practitioners and academics. Extant research has laid a solid theoretical foundation on the roles of technology and effects of smart tourism on tourists. However, little is known about structured and profound implications for a destination's smart tourism development. Thus, by selecting Hong Kong as a case city, this study proposes a framework of implications for smart tourism development. A qualitative approach was employed to gain insights from smart tourism stakeholders. Results shed light on nine elements that boost the smart tourism development of destinations. These nine elements serve as a significant reference for policy-making. Several theoretical and practical implications are provided for scholars, practitioners, and policy makers.

Keywords

Acknowledgement

Acknowledgments: This research was funded by the Public Policy Research Funding Scheme from Policy Innovation and Co-ordination Office of the Hong Kong Special Administrative Region Government (Project Number: 2019.A6.136.19C)

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