Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Mediating Effect of the Job Satisfaction between the Relationship of Empowerment and Organizational Immersion of Professionals in Community Rehabilitation Facilities

장애인복지관 전문인력의 임파워먼트와 조직몰입의 관계에서 직무만족의 매개효과

  • 이병록 (건양대학교 사회복지학과)
  • Received : 2021.05.10
  • Accepted : 2021.07.20
  • Published : 2021.07.28
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Abstract

This study inspected the relationship between the empowerment and the organizational immersion of professionals in community rehabilitation facilities for the disabled. And this also analyzed the mediating effect of job satisfaction. A survey of 348 professionals working in the 14 facilities of D Metropolitan City and C Province was conducted. The analysis results of this paper are as follows : the professionals' empowerment influenced the organizational immersion positively and the job satisfaction mediated between the two variables. According to the analysis results, several countermeasures were proposed to increase the professionals' organizational immersion. We need to provide decision making rights, various training opportunities, and appropriate supervision to advance their empowerment. To improve their job satisfaction, the education of professional ethics, the activation of successful case presentation, and the management of emotional labor are required.

본 연구는 장애인복지관 전문인력의 임파워먼트와 조직몰입의 관계와 직무만족의 매개효과를 검증하였다. D광역시와 C도 지역의 14개 장애인복지관의 전문인력 348명을 대상으로 설문조사를 진행하였다. 분석결과, 장애인복지관 전문인력의 임파워먼트가 조직몰입에 미치는 영향과 직무만족의 매개효과가 검증되었다. 임파워먼트의 조직몰입에 대한 직접효과에 비해 직무만족을 매개한 간접효과가 더 큰 것으로 분석되었다. 분석결과를 기초로 장애인복지관 전문인력의 조직몰입을 증진시키기 위해 임파워먼트와 직무만족을 향상시킬 수 있는 대책을 제안하였다. 임파워먼트를 높이기 위해 의사결정권, 전문성향상을 위한 연수기회, 적합한 슈퍼비전 등이 제공될 필요가 있다. 직무만족을 향상시키기 위해 전문적 윤리의식의 교육, 사례발표의 진행, 감정노동의 적절한 관리 등이 바람직하다.

Keywords

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