International Journal of Computer Science & Network Security

International Journal of Computer Science & Network Security (국제컴퓨터통신보호논문지학회)
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An Extended UTAUT2 model to Explain the Adoption of Virtual Reality Technology in Health Centers: An Empirical Study Based in Riyadh

  • Algahtani, Manar (College of Computer and Information Sciences Imam Muhammad Ibn Saud Islamic University (IMSIU)) ;
  • Altameem, Abdullah (College of Computer and Information Sciences Imam Muhammad Ibn Saud Islamic University (IMSIU)) ;
  • Baig, Abdul Rauf (College of Computer and Information Sciences Imam Muhammad Ibn Saud Islamic University (IMSIU))
  • Received : 2021.03.05
  • Published : 2021.03.30
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Abstract

The adoption of new technology in any organization will represent change, and such change needs user acceptance for its successful implementation. Saudi Arabian health centers are no exception; therefore, the current study will investigate the adoption of new technology, namely that of virtual reality (VR), within health centers in Saudi Arabia and specifically in Riyadh City. This study explores the current state of VR technology adoption, factors that influence such adoption, and the extent of this technology's efficiency when it is used for vaccinating children. The data were collected from two samples: workers in vaccination clinics who responded to a survey and a group of children who participated in the VR technology experiment. The current study proposed a model based on the unified theory of acceptance and use of technology 2 (UTAUT2), with the addition of two variables: personal innovativeness and satisfaction. The results indicated that the respondents' perceptions regarding the health centers' infrastructure in terms of adopting VR were moderate. Among the factors affecting VR adoption, satisfaction, personal innovativeness, and behavioral intention were identified as vastly influential factors. From the eight hypotheses, six were found to be supported, with their factors significantly influencing behavioral intention with regard to VR technology adoption. Besides, the experiment concerning the use of VR technology on children verified the technique's high efficiency in terms of providing pain management and fear removal. These findings support the continuity of VR technology use, expand its future application fields, and integrate this study into the literature on technology acceptance models for VR adoption, as limited studies have covered this topic; consequently, this will benefit future research in this field.

Keywords

Acknowledgement

I want to acknowledge the support provided by my supervisor Prof. Abdullah Altameem and co_supervisor, Prof. Abdul Rauf Baig, through their guidance, feedback, and valuable knowledge to complete this research. I would also like to acknowledge Imam Mohammed Ibn Saud Islamic University for their student's care by providing them free access to a digital library, which is considered the largest source of academic information in the Arab world. Finally, a special thanks to my family, my mother, and my partner for their continuous help and support during my years of study and research process, as this accomplishment would not have been possible without them.

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