DOI QR코드

DOI QR Code

패션 소비자의 도덕적 정체성과 공감성향이 윤리적 소비태도 및 기부행동에 미치는 영향

The effects of fashion consumers' moral identity and empathy propensity on ethical consumption attitude and donation behavior

  • 이은진 (중앙대학교 패션디자인전공)
  • 투고 : 2021.04.29
  • 심사 : 2021.05.29
  • 발행 : 2021.06.30

초록

This study analyzed the effects of fashion consumers' moral identity and empathy propensity on ethical consumption attitude and donation behavior, and the effect of ethical consumption attitude on donation behavior. The survey was conducted on consumers over the 20s who experienced the donation of fashion products, 384 responses were used for data analysis. The result showed that the internality and symbolism of moral identity had a positive effect on ethical consumption attitudes. The all factors of empathy propensity positively affected eco-friendly oriented consumption, and cognitive empathy and social empathy positively affected boycott oriented consumption. The cognitive empathy, social empathy and relational empathy positively affected community oriented consumption and practice oriented consumption. Furthermore, social empathy and relational empathy positively affected recycling oriented consumption. The eco-friendly, boycott, community, and recycling oriented consumption positively affected temporal donation. The all factors of ethical consumption attitude positively affected emotional donation, and eco-friendly, community, recycling, and practice oriented consumption positively affected material donations. The internality and symbolism of moral identity positively affected temporal and emotional donation, and the symbolism except internality positively affected material donation. The cognitive empathy, social empathy and relational empathy positively affected the temporal donation and material donation. In addition, the all factors of empathy propensity positively affected emotional donation. The results of this study will contribute to the ethical product strategy, marketing, and sustainable development of the fashion industry.

키워드

과제정보

This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea(NRF-2018S1A5B5A07072304).

참고문헌

  1. Aquino, K., & Reed II, A. (2002). The self-importance of moral identity. Journal of Personality and Social Psychology, 83(6), 1423-1440. doi:10.1037/0022-3514.83.6.1423
  2. Aquino, K., Freeman, D., Reed II, A., Lim, V. K., & Felps, W. (2009). Testing a social-cognitive model of moral behavior: The interactive influence of situations and moral identity centrality. Journal of Personality and Social Psychology, 97(1), 123-141. doi:10.1037/a0015406
  3. Barrett-Lennard, G. T. (1981). The empathy cycle: Refinement of a nuclear concept. Journal of Counseling Psychology, 28(2), 91-100. doi:10.1037/0022-0167.28.2.91
  4. Bryant, B. K. (1982). An index of empathy for children and adolescents. Child Development, 53(2), 413-425. doi:10.2307/1128984
  5. Chowdhury, R. M., & Fernando, M. (2014). The relationships of empathy, moral identity and cynicism with consumers' ethical beliefs: The mediating role of moral disengagement. Journal of Business Ethics, 124(4), 677-694. doi:10.1007/s10551-013-1896-7
  6. Chung, E. K. (2018). Does power increase moral hypocrisy?: Moderating role of moral identity. Korean Journal of Social and Personality Psychology, 32(1), 49-64. doi:10.21193/kjspp.2018.32.1.003
  7. Chung, E., & Lee, H. (2016). The effect of moral identity on brand attitude: Focusing on the mediating role of authentic pride. Korean Management Review, 45(4), 1119-1145. doi:10.17287/kmr.2016.45.4.1119
  8. Davis, M. H. (1980). A multidimensional approach to individual differences in empathy. JSAS Catalog of Selected Documents in Psychology, 10, 85-102.
  9. Escalas, J., & Stern, B. (2003). Sympathy and empathy: Emotional responses to advertising dramas. Journal of Consumer Research, 29(4), 566-578. doi:10.1086/346251
  10. Gao, Y.-X., Park, M.-S., & Cho, S.-D. (2016). Effects of consumers' donation motives on corporate-leading social donation intention and the moderating effects of corporate familiarity on social media. Journal of Marketing Studies, 24(2), 43-66. doi:10.21191/jms.24.2.03
  11. Ha-Brookshire, J. E., & Hodges, N. N. (2009). Socially responsible consumer behavior? Exploring used clothing donation behavior. Clothing and Textiles Research Journal, 27(3), 179-196. doi:10.1177/0887302X08327199
  12. Hardy, S. A., & Carlo, G. (2005). Identity as a source of moral motivation. Human Development, 48(4), 232-256. doi:10.1159/000086859
  13. Hong, E.-S., & Bok, M.-J. (2019). Analysis of classification and ethical consumption characteristics according to the materialism and self-esteem. Consumer Policy and Education Review, 15(4), 73-95. doi:10.15790/cope.2019.15.4.073
  14. Hong, E.-S., & Shin, H.-Y. (2011). A study on ethical consumption behaviors of college students: Classification and analysis according to the ethical consumption behaviors. Korean Journal of Human Ecology, 20(4), 801-817. doi:10.5934/KJHE.2011.20.4.801
  15. Hong, Y. G., & Song, I. S. (2010). The concept and practice areas of ethical consumption. Consumer Policy and Education Review, 6(4), 91-110.
  16. Hong, Y. G., Song, I. S., & Chun, K. H. (2011). A study on the consciousness and practice of undergraduates' ethical consumption. Journal of Human Science, 31(1), 114-128.
  17. Huh, E. (2016). The effects of a consumer's propensity for empathy on charitable donation behavior. Journal of Consumption Culture, 19(3), 77-92. doi:10.17053/jcc.2016.19.3.004
  18. Huh, E., & Kim, W.-S. (2012). Consumers' ethical consumption behavior and related factors. Journal of Consumer Studies, 23(4), 105-130.
  19. Huh, E., & Lee, S. (2019). The analysis of factors to influence consumer participation in donation and amount of donation. Journal of Consumption Culture, 22(2), 145-167. doi:10.17053/jcc.2019.22.2.008
  20. Hwang, Y. Y., Oh, M. J., & Park, J. C. (2013). Does every moral consumer prefer to the fair trade products? The mediating role of justice restoration potential and social reinforcement. Korean Marketing Review, 28(6), 137-160.
  21. Jayawardhena, C., Morrell, K., & Stride, C. (2016). Ethical consumption behaviours in supermarket shoppers: Determinants and marketing implications. Journal of Marketing Management, 32(7-8), 777-805. doi:10.1080/0267257X.2015.1134627
  22. Joo, Y.-H., & Kim, D.-H. (2019). An empirical study of the differential effects of emotional appeals on consumer's attitude toward cause related marketing -Focused on the mediation effect of empathy and the moderation effect of moral identity-. Korean Journal of Business Administration, 32(3), 393-419. doi:10.18032/kaaba.2019.32.3.393
  23. Jung, H., Cho, E., Kang, M. J., Yi, S. K., & Byun, G. H. (2020). The study of self-interest and altruistic motivational factors affect donation effectiveness expectation and donation behavior. Journal of Product Research, 38(6), 109-118. doi:10.36345/kacst.2020.38.6.015
  24. Jung, H.-S., & Kim, Y. S. (2014). A study of the relationships between giving behavior and quality of life on charity donors: Focusing on the moderating role of past donation experience. Korean Npo Review, 13(1), 115-141.
  25. Jung, W., & Yoon, S. (2016). A study on the determinants of ethical purchase intention: With a focus on the moderating effects of perceived corporate and customer citizenship behavior. Journal of Product Research, 34(4), 51-64. doi:10.36345/kacst.2016.34.5.007
  26. Jung, Y. W. (2010). A study on integrative approach for research of moral identity. Journal of Ethics Education Studies, 21, 49-80.
  27. Kang, C.-H., & Kim, Y.-N. (2003). A study on online giving an analysis of participation and philanthropic effort. Korean NPO Review, 2(1), 123-164.
  28. Kang, C.-H., Kim, K.-J., & Hur, Y.-H. (2012). An empirical exploration on secular giving: Analysis on relationships with religious giving and mutual aid giving. Social Welfare Policy, 39(1), 163-197. doi:10.15855/swp.2012.39.1.163
  29. Kim, E. (2016). The effects of moral identity on donation intention: The moderating role of donee's entitativity level and method of donation message. Korean NPO Review, 15(1), 43-59.
  30. Kim, G. R., & Shim, H. S. (2017). The ethical consumption consciousness and clothing consumption behavior of adolescents. The Journal of Learner-Centered Curriculum and Instruction, 17(24), 767-788.
  31. Kim, H. Y., & Kim, J. (2018). The effect of perceived value and risk on purchasing intention of up-cycling fashion product -Moderating role of ethical consumption attitude-. The Research Journal of the Costume Culture, 26(6), 899-918. doi:10.29049/rjc.2018.26.89
  32. Kim, J.-O. (2020). A study on the effects of fashion consumers' ethical consumption attitude on disposal behavior. Fashion and Knit, 18(3), 10-25. doi:10.35226/kskd.2020.18.3.10
  33. Kim, J.-O., & Lee, E.-J. (2018). A study on service recovery justice and authenticity of internet shopping mall, empathy and forgiveness of fashion consumers. Fashion and Knit, 16(2), 16-28.
  34. Kim, M., & Kim, J. (2020). Effects of ethical consumption motives, ethical consumption on participation intention on fair tourism. Journal of Tourism Management Research, 24(6), 99-112. doi:10.18604/tmro.2020.24.6.5
  35. Koh, A.-R., & Noh, J. (2009). Ethical fashion consumer behavior in Korea -Factors influencing ethical fashion consumption-. Journal of the Korean Society of Clothing and Textiles, 33(12), 1956-1964. https://doi.org/10.5850/JKSCT.2009.33.12.1956
  36. Lawrence, E. J., Shaw, P., Baker, D., Baron-Cohen, S., & David, A. S. (2004). Measuring empathy: Reliability and validity of the empathy quotient. Psychological Medicine, 34(5), 911-924. doi:10.1017/S0033291703001624
  37. Lee, C., & Cha, M.-K. (2020). Is it enough to have an 'ethical product' label?: The effects of brand reputation and perceived ethicality on ethical consumers' choice. Journal of Korea Contents Association, 20(3), 527-541. doi:10.5392/JKCA.2020.20.03.527
  38. Lee, J., & Lee, Y. (2014). The effect of benevolence perception of fashion companies' philanthropic responsibility on purchase intention: The mediating effect of reciprocity perception and the moderating effect of ethical consumerism. Journal of Consumer Studies, 25(6), 45-63.
  39. Lee, M., & Lee, H.-H. (2021). Consumer shopping perceptions of an internet of things environment. The Research Journal of the Costume Culture, 29(1), 1-15. doi:10.29049/rjcc.2021.29.1.1
  40. Lee, M. J., & Lee, M. S. (2016). Investigating motivations and barriers to fashion product recycling -Toward a strategy for the promotion of public participation-. Journal of the Korean Society of Fashion Design, 16(2), 1-17. doi:10.18652/2016.16.2.1
  41. Lee, Y. K. (2014). The impacts of Chinese cultural disposition on purchase intention to green product: Focusing on the mediating impacts of empathy. International Area Studies Review, 18(2), 123-143.
  42. Li, N., & Kim, K.-M. (2016). A study of donation type and social connection on consumers' happiness. Journal of CEO and Management Studies, 19(4), 35-54.
  43. Nam, S.-K. (2010). The theoretical study of consumer sympathy. Korean Journal of Consumer and Advertising Psychology, 11(4), 619-636. doi:10.21074/kjlcap.2010.11.4.619
  44. Ock, J.-W. (2016). Exploratory research on consumer sympathic response of the social enterprise. Social Enterprise Studies, 9(1), 127-155.
  45. Park, C., & Lee, S. H. (2012). The effect of online fund-raising campaign based on competitive altruism. Journal of Consumption Culture, 15(1), 21-44. doi:10.17053/jcc.2012.15.1.002
  46. Park, H. (2014). Study on recollecting service system for expansion of clothing donation culture -Around the development of application system-. Unpublished master's thesis, Hongik University, Seoul, Korea.
  47. Park, J. C., & Hong, S. J. (2018). The effects of moral identity (internalization vs. symbolization) on donation intention: The mediating role of social connectivity and impression management. Korea Research Academy of Distribution and Management Review, 21(1), 127-131. doi:10.17961/jdmr.21.1.201802.127
  48. Park, J.-H. (2015). A review of comparison between empathy and sympathy. Korean Journal of Rhetoric, 24, 91-116.
  49. Park, K. N., & Byun, S. T. (2017). A qualitative study on ethical consumption experiences -Based on grounded theory. Korea Science & Art Forum, 28, 75-89. doi:10.17548/ksaf.2017.03.28.75
  50. Park, M. J., & Park, J. C. (2013). The effect of moral identity and self-construal on donation intention. Journal of Consumer Studies, 24(2), 47-70.
  51. Park, S.-H. (2021). The effect of social fashion enterprises characteristics on consumer empathy and behavioral intention -Focusing on the moderating effect of authenticity-. The Journal of the Korean Society of Knit Design, 19(1), 35-48.
  52. Park, S.-T., Kim, W.-H., & Kim, T. U. (2017). An exploratory study on factors influencing the giving behavior: Focusing on self-esteem and perceived responsibility toward social welfare. Journal of Digital Convergence, 15(10), 151-160. doi:10.14400/JDC.2017.15.10.151
  53. Pyo, Y. K. (2019). The effect of message construal level, CSR's beneficiary framing and consumer empathy tendency on fashion brand's advertising attitude. Unpublished master's thesis, Sungkyunkwan University, Seoul, Korea.
  54. Reed II, A., Aquino, K., & Levy, E. (2007). Moral identity and judgments of charitable behaviors. Journal of Marketing, 71(1), 178-193. doi:10.1509/jmkg.71.1.178
  55. Ryu, M. (2015). A study on adolescent consumers' donation attitude and donation intention. Journal of Korean Home Management Association, 33(6), 97-113. doi:10.7466/JKHMA.2015.33.6.97
  56. Shang, J., Reed, A., & Croson, R. (2008). Identity congruency effects on donations. Journal of Marketing Research, 45(3), 351-361. doi:10.1509/jmkr.45.3.351
  57. Song, H., Kim, N., & Chun, S. (2017). The effect of social exclusion and conspicuous consumption on purchase intention towards the donation-related goods: Mediated moderating effect of symbolic gift. Korean Journal of Consumer and Advertising Psychology, 18(3), 487-510. doi:10.21074/kjlcap.2017.18.3.487
  58. Suk, H., & Lee, E.-J. (2017). Fashion consumer's environmental awareness, pursuing values in disposal, sustainable fashion consumption attitude and fashion disposal behavior. The Research Journal of the Costume Culture, 25(3), 1-17. doi:10.7741/rjcc.2017.25.3.000
  59. Taute, H., & McQuitty, S. (2004). Feeling good! Doing good! An exploratory look at the impulsive purchase of the social good. Journal of Marketing Theory and Practice, 12(2), 16-27. doi:10.1080/10696679.2004.11658516
  60. Wang, L., & Graddy, E. (2008). Social capital, volunteering, and charitable giving. International Journal of Voluntary and Nonprofit Organizations, 19(1), 20-42. doi:10.1007/s11266-008-9055-y
  61. Winterich, K. P., Mittal, V., & Aquino, K. (2013). When does recognition increase charitable behavior? Toward a moral identity-based model. Journal of Marketing, 77(3), 121-134. doi:10.1509/jm.11.0477
  62. Wu, B., & Yang, Z. (2018). The impact of moral identity on consumers' green consumption tendency: The role of perceived responsibility for environmental damage. Journal of Environmental Psychology, 59, 74-84. doi:10.1016/j.jenvp.2018.08.011
  63. Yoh, E. (2018). Determinants of purchase intention for vegan fashion products -Application of the modified planed behavior model-. The Research Journal of the Costume Culture, 26(2), 125-169. doi:10.29049/rjcc.2018.26.2.125
  64. Yun, D.-H., & Eum, S.-W. (2014). A study on the social contribution activities of social enterprises which can bring out customer's empathic response -Focusing on familiarity and authenticity-. Management & Information Systems Review, 33(5), 131-153. doi:10.29214/damis.2014.33.5.008
  65. Zerbini, C., Vergura, D. T., & Luceri, B. (2019). How fair-trade claims and emotional empathy affect the consumer's propensity to buy fair chocolate? British Food Journal, 121(7), 1605-1613. doi:10.1108/BFJ-07-2018-0417
  66. Zollo, L., Yoon, S., Rialti, R., & Ciappei, C. (2018). Ethical consumption and consumers' decision making: The role of moral intuition. Management Decision, 56(3), 692-710. doi:10.1108/MD-10-2016-0745