DOI QR코드

DOI QR Code

The Impact of Cultural Orientation on the Effect of Perceived CSR on Affective Commitment: Evidence from Mexican Employees

  • HONG, Ga-Hye (School of Business Administration, Pusan National University) ;
  • KIM, Eun-Mi (Graduate School of International Studies, Pusan National University) ;
  • LEE, Jae-Hak (Department of Spanish Language and Literature, Korea University)
  • Received : 2021.05.31
  • Accepted : 2021.06.18
  • Published : 2021.06.30

Abstract

Purpose -The purpose of this paper is to advance the understanding of affective commitment in employees of Korean companies' subsidiaries in Mexico. Specifically, we study the moderating effects of cultural orientation on the relationship between perceived corporate social responsibility (CSR) and affective commitment among these Mexican employees. Research design and methodology - This study was designed to explore the impact of perceived CSR on affective commitment and the moderating roles of collectivism and power distance on the employer-employee relationship. We applied hierarchical regression to survey data collected from 296 employees working for Korean company subsidiaries in Mexico to examine the proposed hypotheses. Results - The results show a significant positive effect from perceived CSR on affective commitment. In addition, this study confirms a positive moderating effect from collectivism and a negative moderating impact from power distance on the relationship between perceived CSR and affective commitment. Conclusions - Drawing upon social identity theory, this study found that Mexican employees' perceptions of their company's CSR and their own cultural value orientations influence affective commitment to the organization. This study extends the understanding of perceived CSR and affective commitment, and particularly demonstrates that the relationship between perceived CSR and affective commitment is influenced by employee collectivistic and power distance orientation.

Keywords

Acknowledgement

This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2017S1A2A3054789) This study was supported by a Korea University Grant

References

  1. Aguinis, H., & Glavas, A. (2012). What we know and don't know about corporate social responsibility: A review and research agenda. Journal of Management, 38(4), 932-968. https://doi.org/10.1177/0149206311436079
  2. Ahmad, R., Ahmad, S., Islam, T., & Kaleem, A. (2020). The nexus of corporate social responsibility (CSR), affective commitment and organizational citizenship behaviour in academia: a model of trust. Employee Relations, 42(1), 232-247. https://doi.org/10.1108/er-04-2018-0105
  3. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment in the organization. Journal of Occupational Psychology, 63(1), 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  4. Brammer, S., Millington, A., & Rayton, B. (2007). The contribution of corporate social responsibility to organizational commitment. The International Journal of Human Resource Management, 18(10), 1701-1719. https://doi.org/10.1080/09585190701570866
  5. Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39-48. https://doi.org/10.1016/0007-6813(91)90005-G
  6. Choi, J., Chang, Y. K., Li, Y. J., & Jang, M. G. (2016). Doing good in another neighborhood: attributions of CSR motives depend on corporate nationality and cultural orientation. Journal of International Consumer Marketing, 23(3-4), 193-210.
  7. Christie, P. M. J., Kwon, I. W. G., Stoeberl, P. A., & Baumhart, R. (2003). A cross-cultural comparison of ethical attitudes of business managers: India Korea and the United States. Journal of Business Ethics, 46(3), 263-287. https://doi.org/10.1023/A:1025501426590
  8. Clugston, M., Howell, J. P., & Dorfman, P. W. (2000). Does cultural socialization predict multiple bases and foci of commitment?. Journal of Management, 26(1), 5-30. https://doi.org/10.1016/S0149-2063(99)00034-3
  9. Dahlsrud, A. (2008). How corporate social responsibility is defined: an analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1-13. https://doi.org/10.1002/csr.132
  10. Davis, K. (1960). Can business afford to ignore social responsibilities?. California Management Review, 2(3), 70-76. https://doi.org/10.2307/41166246
  11. Fu, H., Ye, B. H., & Law, R. (2014). You do well and I do well? The behavioral consequences of corporate social responsibility. International Journal of Hospitality Management, 40, 62-70. https://doi.org/10.1016/j.ijhm.2014.03.004
  12. Gond, J. P., El Akremi, A., Swaen, V., & Babu, N. (2017). The psychological micro foundations of corporate social responsibility: A person-centric systematic review. Journal of Organizational Behavior, 38(2), 225-246. https://doi.org/10.1002/job.2170
  13. Hofman, P. S., & Newman, A. (2014). The impact of perceived corporate social responsibility on organizational commitment and the moderating role of collectivism and masculinity: Evidence from China. The International Journal of Human Resource Management, 25(5), 631-652. https://doi.org/10.1080/09585192.2013.792861
  14. Hofstede, G. (1981). Management control of public and not-for-profit activities. Accounting, Organizations and Society, 6(3), 193-211. https://doi.org/10.1016/0361-3682(81)90026-X
  15. Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions and organizations across nations. Sage publications.
  16. Hofstede, G., Hofstede, G. J., & Minkov, M. (2005). Cultures and organizations: Software of the mind (Vol. 2). New York: Mcgraw-hill.
  17. Iverson, R. D., & Buttigieg, D. M. (1999). Affective, normative and continuance commitment: can the 'right kind'of commitment be managed?. Journal of Management Studies, 36(3), 307-333. https://doi.org/10.1111/1467-6486.00138
  18. Javidan, M., House, R. J., Dorfman, P. W., Hanges, P. J., & De Luque, M. S. (2006). Conceptualizing and measuring cultures and their consequences: a comparative review of GLOBE's and Hofstede's approaches. Journal of International Business Studies, 37(6), 897-914. https://doi.org/10.1057/palgrave.jibs.8400234
  19. Kim, Y., & Kim, S. Y. (2010). The influence of cultural values on perceptions of corporate social responsibility: Application of Hofstede's dimensions to Korean public relations practitioners. Journal of Business Ethics, 91(4), 485-500. https://doi.org/10.1007/s10551-009-0095-z
  20. Kirkman, B. L., Lowe, K. B., & Gibson, C. B. (2006). A quarter century of culture's consequences: A review of empirical research incorporating Hofstede's cultural values framework. Journal of International Business Studies, 37(3), 285-320. https://doi.org/10.1057/palgrave.jibs.8400202
  21. Lavelle, J. J., Brockner, J., Konovsky, M. A., Price, K. H., Henley, A. B., Taneja, A., & Vinekar, V. (2009). Commitment, procedural fairness, and organizational citizenship behavior: A multifoci analysis. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 30(3), 337-357. https://doi.org/10.1002/job.518
  22. Maignan, I., & Ferrell, O. (2001), Antecedents and benefits of corporate citizenship: an investigation of French businesses. Journal of Business Research, 51(1), 37-51. https://doi.org/10.1016/S0148-2963(99)00042-9
  23. Maignan, I., & Ferrell, O. C. (2001). Corporate citizenship as a marketing instrument-Concepts, evidence and research directions. European Journal of Marketing, 35(3-4), 457-484. https://doi.org/10.1108/03090560110382110
  24. Mayer, R. C., & Schoorman, F. D. (1992). Predicting participation and production outcomes through a two-dimensional model of organizational commitment. Academy of Management Journal, 35(3), 671-684. https://doi.org/10.2307/256492
  25. Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
  26. Mueller, K., Hattrup, K., Spiess, S. O., & Lin-Hi, N. (2012). The effects of corporate social responsibility on employees' affective commitment: A cross-cultural investigation. Journal of Applied Psychology, 97(6), 1186. https://doi.org/10.1037/a0030204
  27. Muller, A., & Kolk, A. (2009). CSR performance in emerging markets evidence from Mexico. Journal of Business Ethics, 85(2), 325-337. https://doi.org/10.1007/s10551-008-9735-y
  28. Newman, A., Nielsen, I., & Miao, Q. (2015). The impact of employee perceptions of organizational corporate social responsibility practices on job performance and organizational citizenship behavior: Evidence from the Chinese private sector. The International Journal of Human Resource Management, 26(9), 1226-1242. https://doi.org/10.1080/09585192.2014.934892
  29. Ng, T. W., Yam, K. C., & Aguinis, H. (2019). Employee perceptions of corporate social responsibility: Effects on pride, embeddedness, and turnover. Personnel Psychology, 72(1), 107-137. https://doi.org/10.1111/peps.12294
  30. Porter, M. E., & Kramer, M. R. (2006). The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78-92.
  31. Ramamoorthy, N., & Flood, P. C. (2002). Employee attitudes and behavioral intentions: A test of the main and moderating effects of individualism-collectivism orientations. Human Relations, 55(9), 1071-1096. https://doi.org/10.1177/0018726702055009020
  32. Schwartz, S. H. (1992). Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries. In Advances in experimental social psychology (Vol. 25, pp. 1-65). Academic Press.
  33. Schwartz, S. H. (1999). A theory of cultural values and some implications for work. Applied Psychology, 48(1), 23-47. https://doi.org/10.1111/j.1464-0597.1999.tb00047.x
  34. Tajfel, H., & Turner, J. C. (1979). An integrative theory of inter-group conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of inter-group relations (pp. 33-47). Monterey, CA: Brooks/Cole.
  35. Taras, V., Steel, P., & Kirkman, B. L. (2016). Does country equate with culture? Beyond geography in the search for cultural boundaries. Management International Review, 56(4), 455-487. https://doi.org/10.1007/s11575-016-0283-x
  36. Triandis, H.C., 1995. A theoretical framework for the study of diversity. In: Chemers, M.M., Oskamp, S.,Costanzo, M.A. (Eds.), Diversity in Organizations. Sage, Thousand Oaks, CA.
  37. Turker, D. (2009). Measuring corporate social responsibility: A scale development study. Journal of Business Ethics, 85(4), 411-427. https://doi.org/10.1007/s10551-008-9780-6
  38. Wasti, S. A. (2003). Organizational commitment, turnover intentions and the influence of cultural values. Journal of Occupational and Organizational Psychology, 76(3), 303-321. https://doi.org/10.1348/096317903769647193
  39. Yang, J., Mossholder, K. W., & Peng, T. K. (2007). Procedural justice climate and group power distance: an examination of cross-level interaction effects. Journal of Applied Psychology, 92(3), 681. https://doi.org/10.1037/0021-9010.92.3.681
  40. Yoo, B., Donthu, N., & Lenartowicz, T. (2011). Measuring Hofstede's five dimensions of cultural values at the individual level: Development and validation of CVS CALE. Journal of International Consumer Marketing, 23(3-4), 193-210.
  41. Zhao, L., Lee, J., & Moon, S. (2019). Employee response to CSR in China: the moderating effect of collectivism. Personnel Review, 48(3), 839-863. https://doi.org/10.1108/pr-05-2017-0146