Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
권호 표지
DOI QR코드

DOI QR Code

A study on difference of supervision perception between supervisors and supervisees

수퍼바이저와 수퍼바이지 간의 수퍼비전(Supervision) 인식 차이

  • Kim, Do-Muk (Department of Social Welfare, Korea University)
  • 김도묵 (고려대학교 사회복지학과)
  • Received : 2021.04.29
  • Accepted : 2021.06.04
  • Published : 2021.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

This study examined the difference in perception of supervision between supervisors and supervisees of community welfare centers. The survey subjects were 100 social workers working at social welfare centers in Seoul, Busan, and Incheon. The survey subjects were 62% women and 38% men in their 30s. Approximately 98% of supervisors and 88% of supervisees had a college degree or higher. Regarding the total working period of social welfare institutions, 82% of supervisors and 12% of supervisees had five years or more experience. Regarding the perception of the overall supervision between the supervisors and supervisees, the supervisors and supervisees reported a score of 3.79 and 3.46, respectively. In the perception of supervision according to function, in the case of administrative supervision recognition, the supervisors and supervisees reported a score of 3.78 and 3.43, respectively, and in the educational supervision recognition, the supervisors and supervisees reported a score of 3.65 and 3.29, respectively. Regarding supportive supervision perception, the supervisors and supervisees reported a score of 3.94 and 3.67, respectively. As shown in the above results, the difference in the perception of supervisor and supervisee's supervision by function shows that the supervisor's supervision by all functions is higher than that of the supervisee. As a result, such supervisions are relatively low among supervisees who are provided with supervisions than supervisions that are perceived as being provided by supervisors.

본 연구는 지역사회복지관의 수퍼바이저(선임 사회복지사)와 수퍼바이지(일반 사회복지사) 두 집단간 수퍼비전의 인식 차이에 대해서 조사하였다. 설문조사대상자는 서울, 부산, 인천지역 사회복지관에 근무하는 사회복지사를 대상으로 총 100부를 이용하여 분석에 이용하였다. 조사대상자의 성별은 수퍼바이저와 수퍼바이지 모두 여성 62%, 남성 38%로 구성되었으며, 연령은 30대가 수퍼바이저는 90%, 수퍼바이지는 24%으로 나타났다. 학력의 경우 수퍼바이저는 대졸이상이 98%, 수퍼바이지는 88%로 나타났으며, 사회복지사 자격증에서 수퍼바이저는 100% 전원이 1급 자격증을 소지하고 있었으며 수퍼바이지는 1급이 84%로 나타났다. '사회복지기관 총 근무기간'에서 수퍼바이저는 5년 이상이 82%, 수퍼바이지는 12%로 나타났다. 수퍼바이저와 수퍼바이지간의 전체 수퍼비전에 대한 인식을 살펴보면, 수퍼바이저 3.79, 수퍼바이지 3.46으로 나타나 전체 수퍼비전에 대한 인식은 수퍼바이저가 높게 나타남을 알 수 있었다. 기능별 수퍼비전에 대한 인식에서 행정적 수퍼비전 인식의 경우 수퍼바이저 3.78, 수퍼바이지 3.43으로 나타났으며, 교육적 수퍼비전 인식에선 수퍼바이저 3.65이며 수퍼바이지 3.29로 나타났다. 지지적 수퍼비전 인식의 경우 수퍼바이저 3.94, 수퍼바이지 3.67로 나타났다. 이상의 결과와 같이 수퍼바이저와 수퍼바이지의 기능별 수퍼비전에 대한 인식의 차이는 수퍼바이저가 모든 기능별 수퍼비전이 수퍼바이지보다 높다는 것을 알 수 있다. 결과적으로 수퍼바이저들이 제공하고 있다고 인식하는 정도의 수퍼비전보다 수퍼비전을 제공받는 수퍼바이지들은 이러한 수퍼비전 인식이 상대적으로 낮다는 것을 알 수 있다. 따라서 수퍼비전 인식 증진을 위해서는 수퍼바이저 뿐만 아니라 수퍼바이지에 대한 재교육이 필요하다고 본다.

Keywords

References

  1. H. H. Jung, "A Study on the Influence of Job Environment of Social Welfare Facility Workers on Job Satisfaction", Master's thesis, Korea University, 2009.
  2. Kadushin, A., "Supervision in Social Work"(2nd Ed.), New York: Columbia University Press. pp. 30-31, 1985.
  3. B. G. Sin, "Social Welfare Administration", Community, pp. 287. 2019
  4. Kadushin, A., "Supervisor-Supervisee: A Survey", Social Work, Vol. 19, 1974.
  5. S. Y. So, S. S. Chang, "A Study on the Components of Effective Supervision Perceived by Supervisors", Korea Journal of Counseling, Vol.12, No.3, pp.1051~1067, 2011. https://doi.org/10.15703/kjc.12.3.201106.1051
  6. Y. J. Cho, E. J. Lee, S. K. Yoo, "The changing process of supervisees' negative experiences in the counseling supervision", Korea Journal of Counseling, Vol.26, No.4, pp.841~877, 2014.
  7. I. Y. Park, Supportive supervision workers from middle managers at community welfare centers a study on the Influence on Job Satisfaction, Master's thesis, Soongsil University, Seoul, Korea, pp.3-4, 1998.
  8. M. K. Choi, (A) Study on Supervision Recognition Between Supervisors and Social Workers in Social Welfare Center, Master's thesis, Ewha Womens University, Seoul, Korea, pp.3-4, 1997.
  9. Y. J. Kim, (The) Relation between the tasks & functions of supervision and supervisee's supervision satisfactions, Master's thesis, Ewha Womens University, Seoul, 2004.
  10. M. H. Kim, H. Y. Hong, "A Consensual Qualitative Research of the Need for Supervision Education for Novice Supervisors", The Journal of the Korea Contents Association, Vol. 17, No. 2, pp. 573~594, 2017. https://doi.org/10.5392/JKCA.2017.17.02.573
  11. E. Calton, "An introduction to Clinical Social Work Supervision", The Haworth press, pp. 39, 1983.
  12. W. H. Choi, E. J. Jung, S. H. Kim, "The Impact of Supervision Process and Function on Customer Orientation of Social Workers", The Journal of the Korea Contents Association, Vol.19, No.5, pp. 404~416, 2019. https://doi.org/10.5392/JKCA.2019.19.05.404
  13. S. Y. Choi, "Understanding and using fellow supervision", Korean Journal of Psychology General, Vol.38, No.1, pp. 1~23, 2019. https://dx.doi.org/10.22257/kjp.2019.3.38.1.1
  14. R. L. Barker, "The Social Work Dictionary" Silver Spring. Maryland : NASW, pp.160-161, 1987.
  15. M. Williamson, "Supervision-New Patterns and Processes", New York: Association Press, 1961.
  16. M. J. Austin, "Supervisory Management for the Human Service", Prentice-Hall Inc.,Englewood Cliffs, pp. 11-12, 1981.
  17. C. Towle, "The Place of Help in Supervision", Social Service Review, Vol. 37, pp. 3-15, 1963. https://doi.org/10.1086/641498
  18. G. M. Hart, 'The Process of Clinical Supervision", Batimore ; University Park Press, pp. 101-106, 1982.
  19. H. J. Yun, "(A) Study on the Effects of Supportive Supervision upon morale among Social Workers", Master's thesis, Ewha Women"s University, pp. 20, 1997.
  20. S. H. Ryu, "(A) Study on Satisfaction as Social Work Supervision", Master's thesis, Ewha Women"s University, pp. 7, 1990.
  21. J. S. An, "(A) Study on the Development of Standards System for Social Work Supervision : Focused on staff supervision at the community welfare center", Doctor's thesis, Seoul Women"s University, 2007.
  22. Middleman, R. and Rhodes, G. "Competent Supervision Making Imaginative Judgements", Prentice-Hall: Englewood Cliffs, New Jersey, pp. 10~25, 1985.
  23. J. S. Kang, "Effect of Supervision Characteristics of Social Work Practicum on the Student's Career Development", The Journal of the Korea Contents Association, Vol.12, No.12, http://dx.doi.org/10.5392/JKCA.2012.12.12.212
  24. J. E. Moon, Knowledge and Skill Competence of Supervisor, Master's thesis, Yonsei University, Seoul, Korea, 2004.
  25. E. K. Cha, The Relationship between Burnout and Supportive Supervision of Social Workers in Welfare Center for the Disabled, Master's thesis, Dongduck University, Seoul, Korea, 2001.
  26. S. Y. Choi, "A needs assessment of supervisors' training for novice supervisors", Korean Journal of Psychology: General, Vol. 31, No. 4, pp. 1119~1138, 2019. http://dx.doi.org/10.23844/kjcp.2019.11.31.4.1119
  27. Y. I. Kim, Y. K. Yang, "Social Welfare Supervision Theory", p.622, Yangseowon Publishers, 2002, pp.15-50.
  28. S. H. Kang, Y. A. Ju, H. N. Cho, "The actor effect and partner effect of Supervisor and supervisee's self-disclosure and their working alliance on supervision satisfaction", Korean Journal of Psychology: General, Vol.32, No.3, pp. 631~651, 2013.
  29. S. H. Son, "Supervisee's Nondisclosure in Counseling Supervision", KoreaN Journal of Psychology: General, Vol.17, No.1, pp. 57~74, 2005.
  30. E. A. Lee, "A study on influence of social welfare organization employees' job satisfaction of Supervision in Local social welfare center", Master's thesis, Sungkyul University, 2009.
  31. K. P. Yoon, "(A)study on the influence of social welfare center's supervision on work performance : focusing on mediating effect of social worker's professional capability", Master's thesis, Gwangju University, 2004.
  32. Y. K. Min, "A Effect of supervision on job satisfaction of care workers in long-term care facilities", Journal of Korean social welfare administration, Vol. 21, No. 4, pp. 1~21, 2019. http://doi.org/10.22944/kswa.2019.21.4.001
  33. G. I. Park, "Factor Analysis of Conflict Level and Cause of Conflict of Social Workers in Community Welfare Centers", Journal of Korean social welfare administration, Vol.4, No.7, pp. 87~123, 2002.