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Information Seeking and Behavior Change for the Smoking Cessation of College Students Utilizing Mobile Applications

대학생들의 모바일 앱을 이용한 금연정보탐색과 행위변화

  • 남서진 (성균관대학교 문헌정보학과) ;
  • 이용정 (성균관대학교 문헌정보학과)
  • Received : 2021.02.26
  • Accepted : 2021.03.12
  • Published : 2021.03.30

Abstract

The present study aimed to investigate the information needs and information seeking behavior of consumers who attempted to quit or maintain the ceasing of smoking and analyze the effects of the health information obtained at different stages. In particular, we examined how consumers use mobile health applications(health apps) as aids to change unhealthy behaviors and how their use of health apps influence health behavior changes. For 7 months from December 2017 to July 2018, the researchers observed changes in smoking behaviors of college students who use smoking-cessation apps and conducted face-to-face interviews. Regarding the effects of smoking-cessation apps, the participants in the action stage reported that they were encouraged to quit smoking by visualized information such as the number of days of smoking cessation, change of health status, and the saving of money due to smoking cessation. The participants in the maintenance stage highlighted that smoking cessation apps were helpful in recognizing the importance and achievement of smoking cessation by sharing experiences and social support with other attempters in the app community. The study provided theoretical implications in the field of information behavior in that it identified the particular types of information needs and information-seeking behavior of the consumers who were using mobile apps in their behavior modification process. In addition, those findings can contribute to designing the contents of the smoking cessation apps that reflect the information needs of those who attempt to cease smoking and further suggest practical insights to health information services that promote effective information intervention strategies in health behavior change.

본 연구는 금연을 실천 및 유지하는 소비자들의 정보요구와 정보탐색행태를 조사하고, 다양한 단계에서 얻은 건강 정보가 건강 행동 변화에 미치는 영향을 분석하는 데 목적이 있다. 특히 이 연구에서는 소비자가 건강에 해로운 행동을 변경하는 데 도움이 되는 모바일 건강 애플리케이션(건강 앱)을 사용하는 방법과 금연 앱 사용이 건강 행위 변화에 미치는 영향을 조사했다. 이 연구는 금연 앱을 사용하는 대학생을 대상으로, 2017년 12월부터 2018년 7월까지 7개월 동안 참여자의 흡연 행동 변화를 관찰하고 대면 인터뷰를 실시했다. 실천단계의 참여자들에 따르면, 금연 기간, 건강 상태 변화, 금연으로 인한 비용 절감 등의 시각화된 정보가 금연을 독려했다. 유지 단계의 참여자들은 금연 앱이 제공하는 커뮤니티를 통해 다른 금연시도자들과 자신의 경험 및 사회적 지원을 공유함으로써 금연의 중요성과 성취를 인식하는 데 도움이 된다는 것을 강조했다. 이 연구는 행동 수정 과정에서 모바일 앱을 사용하는 건강 정보 소비자의 정보 요구 및 정보탐색행태의 유형을 식별했다는 점에서 정보 행위 분야에 이론적 함의를 제공한다. 연구 결과는 금연 시도자의 정보 요구를 반영한 금연 앱의 콘텐츠 설계에 기여할 수 있으며, 나아가 건강 행위 변화에 효과적인 정보 중재 전략을 촉진하는 건강 정보 서비스에 대한 실질적인 통찰을 제시할 수 있다.

Keywords

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