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Effects of Teacher's Commnunicative Behaviors on Instructor and Class Evaluations: by Student Personalty Traits and Communication Characteristics

교수자 커뮤니케이션 행동의 차별적 효과에 대한 연구: 학습자의 성격요인과 커뮤니케이션 특성에 따른 집단간 차이

  • Ahn, Horim (School of Liberal Arts, Incheon University)
  • Received : 2020.11.27
  • Accepted : 2021.01.20
  • Published : 2021.01.28

Abstract

Communication education research has focused on the effects of instructor characteristics on learning. It is necessary to consider student characteristics as well to develop an effective teaching strategy. The current study tries to classify students into multiple distinct groups depending on their personality traits and communication characteristics and investigates differences in effects of teacher characteristics between those groups. A survey on unversity students was conducted to collect data. A cluster analysis was carried out to identify distint sub-groups of respondents by their personality traits and communication characteristics. The analysis yielded two distinct groups. The two groups were named stable-reticent group', and 'neurotic-talkative group' respectivley. Series of multiple regression were carried out in order to investigate differences in the effects of instructor characteristics. The analyses found different patterns of effects between the two sub-groups. The findings suggest that it is necessary to adopt different communication styles and teaching strategies depending on student types.

지금까지 교육커뮤니케이션 연구는 주로 교수자에 초점을 두어왔다. 학습효과의 극대화를 위해서는 교수자 뿐아니라 학습자의 특성에 대한 고려도 필요하다. 이 연구는 학생들을 성격요인과 커뮤니케이션 특성에 따라 각기 상이한 특징을 갖는 유형으로 구분하고, 각 유형에 따라 교수자의 특성이 교수자 평가 및 수업 평가에 미치는 차별적 영향에 대해 탐색하였다. 연구문제에 답하기 위해 대학생들을 상대로 설문조사를 실시하였으며, 수집된 자료는 군집분석과 회귀분석을 통해 분석되었다. 군집분석 결과 학생들의 성격요인중 개방성을 제외한 4개요인과 커뮤니케이션 특성을 기준으로 2개의 집단으로 구분되었다. 집단은 각각 안정-과묵형, 불안-다변형으로 명명하였다. 유형별로 교수자의 특징이 미치는 영향의 차이를 알아보기 위한 회귀분석 결과, 집단별 회귀분석에서 독립변인의 효과가 상이하게 나타나는 것을 확인하였다. 논문의 분석 결과는 학생의 성격 요인과 커뮤니케이션 특성 요인에 따라 유형 구분이 가능하며, 각 유형별로 상이한 소통방식과 강의전략이 필요함을 시사한다. 논문은 교육자 중심의 교육커뮤니케이션 연구에 새로운 방향과 접근방식을 제시하였다는 의의를 갖는다.

Keywords

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