한국산학기술학회논문지 (Journal of the Korea Academia-Industrial cooperation Society)

  • 제22권1호
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  • Pages.728-742
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  • 2021
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  • 1975-4701(pISSN)
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  • 2288-4688(eISSN)
한국산학기술학회 (The Korea Academia-Industrial cooperation Society)
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향상초점과 예방초점 잡크래프팅(Job Crafting)의 차별적 효과: 이직의도에 대한 업무통합성과 직무긴장감의 이중매개효과와 상사지지의 조절효과를 중심으로

A Study on the Differential Effect of Promotion and Prevention Focus Job Crafting on Turnover Intention: the Dual Mediating Effect of Work-related Sense of Coherence and Job strain and the Moderating Effect of Supervisor Support

  • 투고 : 2020.08.18
  • 심사 : 2021.01.08
  • 발행 : 2021.01.31
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초록

본 연구의 목적은 기존의 순기능 측면을 중심으로 연구되었던 잡크래프팅(job crafting)을 역기능 측면도 함께 탐색하기 위해 잡크래프팅을 향상초점(promotion focus)과 예방초점(prevention focus)으로 나누어 두 초점이 이직의도에 미치는 차별적 영향과 그 과정을 밝히는 것이다. 구체적으로 향상초점 잡크래프팅과 예방초점 잡크래프팅이 업무 통합성과 직무 긴장을 매개하여 이직 의도에 영향을 미친다는 순차적 이중매개모형을 제안하였다. 또한 예방초점 잡크래프팅의 역기능을 줄일 수 있는 변인으로 상사지지에 대한 조절효과 여부를 확인하고자 하였다. 이를 위해 국내 다양한 직종의 현직자 293명을 대상으로 온라인 설문조사를 실시하였다. 분석결과 향상초점 잡크래프팅은 이직의도에 부적 영향을 미친 반면, 예방초점 잡크래프팅은 직접적으로 정적 영향을 미쳤다. 향상초점 잡크래프팅과 예방초점 잡크래프팅 모두 업무통합성과 직무 긴장을 순차적으로 부분 매개하여 간접적으로도 영향을 미치는 것으로 나타나 순차적 이중매개모형을 검증하였다. 또한, 상사지지는 예방초점 잡크래프팅이 업무통합성에 미치는 부정적 영향을 완화하고 두 변인의 관계를 정적으로 변화시켜 상사지지의 조절효과가 입증되었다. 이를 바탕으로 본 연구의 시사점과 향후 연구 방향을 논의하였다.

The purpose of this study was to explore the dysfunctional effects of job crafting by examining (1) the sequential dual mediating effect of work-related sense of coherence (Work-SoC) and job strain on the relationship between two dimensions of job crafting (i.e., promotion focus & prevention focus) and turnover intentions, and (2) the moderating effect of supervisor support in the relationship between each focus and Work-SoC. A total of 293 employees working at various companies in Korea participated in an online survey. The results showed that promotion-focus job crafting had a direct negative effect on turnover intention, while prevention-focus job crafting had a direct positive effect. Both promotion- and prevention-focus job crafting also had indirect effects on turnover intention by partially mediating Work-SoC and job strain. Supervisor support had a moderating effect on the relationship between prevention-focus job crafting and Work-SoC, weakening the negative effect of prevention focus on Work-SoC. The implications and future directions are discussed on the basis of the results.

키워드

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