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Influencing Factors of Stress Response, Immediacy, Emotional Intelligence on Converged Nursing Performance of Nurses

간호사의 스트레스 반응, 즉시성, 감정지능이 융합적 간호업무수행에 미치는 영향요인

  • Received : 2020.11.15
  • Accepted : 2021.01.20
  • Published : 2021.01.28

Abstract

This study aimed to investigate the influencing factors of stress response, immediacy, emotional intelligence on converged nursing performance in Nurses. The Participants were 180 nurses who had worked at general hospitals without COVID-19 patients in B city. The data were collected by structured questionnaires of stress response, lack of premeditation, emotional intelligence, nursing performance. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheffé test, Pearson's correlation coefficients and multiple regression with SPSS 21.0 program. The results showed that use of emotion(β=.31~.39) is the highest significant influencing factors on nursing process skills, leadership, education and collaboration of nursing performance explaining 48.2% of the regression model in this study. And then age(β=-.29~.30), other's emotion appraisal(β=.17~.23) and current position(β=.19) are significant in order. Therefore, it is necessary to develop and apply the intervention programs that improve nurses' emotional intelligence for improving nursing performance.

본 연구의 목적은 간호사의 스트레스 반응, 즉시성, 감정지능이 융합적 간호업무수행에 미치는 영향요인을 파악하기 위함이다. 연구 대상자는 B도시에서 코로나 바이러스 감염 환자가 없는 종합병원에서 근무하는 180명의 간호사이다. 자료는 스트레스 반응, 계획성 부족, 감정지능, 간호업무수행의 구조화된 설문지를 통해 수집되었다. 자료 분석은 SPSS 21.0 프로그램을 이용하여 기술통계, t-test, ANOVA, Scheffé test, Pearson's correlation coefficients, multiple regression로 분석하였다. 본 연구 결과, 간호사의 감정활용(β=.31~.39)이 간호업무수행의 간호과정 기술, 지도력, 교육 및 협력관계에 미치는 가장 유의한 영향요인으로 나타났으며, 회귀모형의 총 설명력은 48.2%였다. 그 다음 연령(β=-.29~-.30), 타인감정이해(β=.17~.23), 직위(β=.19) 순으로 유의한 영향을 미친다고 나타났다. 따라서 간호사의 간호업무수행을 향상시키기 위해 감정지능을 향상시킬 수 있는 중재 프로그램을 개발하고 적용할 필요가 있다.

Keywords

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