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카페 공간의 소음과 대화 방해에 대한 설문조사

A survey on noise generation and conversation interruption in cafes

  • 정정호 (한국화재보험협회 부설 방재시험연구원)
  • 투고 : 2021.09.30
  • 심사 : 2021.11.24
  • 발행 : 2021.11.30

초록

다양한 사람들이 다양한 목적으로 카페를 이용함에 따라 주변 사람들의 대화음, 소음과 배경 음악으로 인해 일행과의 대화 소리가 잘 안 들리거나 주변 이용자의 대화 소리가 잘 들리는 등 카페 내부 소음과 음향과 관련된 개선이 필요하다. 설문조사는 성인 남녀 212명을 대상으로 카페 음향과 소음 실태를 조사하였으며, 조사결과 응답자의 2/3가 시끄러운 카페를 선호하지 않았으며, 카페의 소음이 카페 이용에 안 좋은 영향을 준다고 답하였다. 카페에서의 주요한 소음원은 주변 사람들의 대화 소리로 주변 사람의 대화 소리로 인해 일행과의 대화 소리가 잘 안 들리거나 응답자 본인의 대화가 주변 사람들에게 전달되는 것이 신경이 쓰인다고 응답한 비율이 40 % 이상이었다. 카페 음향과 소음에 대한 설문조사 결과 카페 사용자의 음성 명료도 확보와 함께 음성 프라이버시 확보를 위한 개선이 필요한 것으로 나타났다.

As various people use the cafe for various purposes, it is difficult to hear conversations with the accompanying people due to the noise and background music of people around the respondents. In addition, there is a need for improvement related to the noise and sound inside the cafe, such as making it easier to hear the conversations of nearby users. 212 adult men and women participated in the questionnaire on the survey on cafe acoustics and noise conditions. As a result of the survey, about two-thirds of the respondents said that they did not prefer noisy cafes, and that the noise of cafes had a negative effect. The major source of noise in cafes is the sound of people around users, and more than 40 % of the respondents said that they could not hear well the sound of conversations with their accompanying people due to the sounds of those around them, or that they were concerned about their own conversations being transmitted to those around them. As a result of the survey on cafe sound and noise, it was found that improvements were needed to secure the voice privacy of cafe users as well as the voice intelligibility.

키워드

과제정보

이 성과는 2021년도 정부(과학기술정보통신부)의 재원으로 한국연구재단의 지원을 받아 수행된 연구임(No.2019R1F1A1061425)

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