Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Mediating Effect of the Turnover Intention between the Empowerment and the Burnout of Professionals in Rehabilitation Centers for the Handicapped

장애인복지관 전문인력의 임파워먼트와 소진의 관계에서 이직의도의 매개효과

  • 이병록 (건양대학교 사회복지학과)
  • Received : 2021.08.19
  • Accepted : 2021.11.20
  • Published : 2021.11.28
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Abstract

This research verified the influence of the empowerment on the burnout and the mediating effect of the turnover intention of professionals in the rehabilitation centers. A survey of 363 professionals working in the facilities of D Metropolitan City and C Province was conducted. The important analysis methods are correlation, confirmatory factor analysis, and bootstrap test. The research results are as follows : the professionals' empowerment influenced burnout negatively and the turnover intention mediated between the empowerment and the burnout. According to this analysis results, it is important to improve the empowerment and to lower the turnover intention for reducing the burnout. And some measures were suggested to improve the empowerment and to lower the turnover intention.

본 연구는 장애인복지관의 전문인력을 대상으로 임파워먼트와 소진의 관계, 그리고 이직의도의 매개효과를 분석하였다. 최근 장애인복지관 종사자들의 소진이 심각한 문제로 제기되고 있기 때문에 소진과 관련된 변수들의 관계를 규명하는 연구가 필요한 시점이다. 분석을 위해 D광역시와 C도의 장애인복지관 14개소의 전문인력 363명을 대상으로 설문조사를 진행하였다. 주요한 분석방법은 상관관계, 확인적 요인분석, 부트스트랩 검정 등이다. 분석결과, 장애인복지관 전문인력의 임파워먼트가 소진에 유의미한 영향을 미치고 이직의도의 매개효과가 유의미한 것으로 나타났다. 본 연구의 분석결과에 의하면, 장애인복지관 전문인력의 소진을 감소시키기 위해 임파워먼트를 향상시키고 이직의도를 감소시키는 것이 바람직하다. 이러한 차원에서 장애인복지관 전문인력의 소진을 감소시키기 위한 몇 가지 방안들이 제시되었다.

Keywords

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